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Truck Parts Advisor Customer Service

4 months ago

Auckland City, New Zealand Kings Recruitment Full time

Dynamic and inclusive work culture - supportive, friendly, and fun team
- A company that is growing career progression with an apprenticeship on offer
- Handy Manukau location

**About the Role**
Based in our clients Manukau City branch, this role reports to the Regional Parts Manager and plays THE key role in ensuring excellent customer relationships are created and maintained with both external and internal customers.

**Key responsibilities will include.**
- Pick parts for customers and Workshop.
- Pack parts and arrange delivery when required.
- Accurately complete relevant documentation including invoices and payment.
- Build and develop customer relationships through the provision of excellent customer service.
- Work closely with the Workshop to ensure availability of parts, ensure packaging, service exchange and warranty procedures are adhered to.
- Receive and inspect all deliveries and resolve any discrepancies.
- Monitor stock, spare parts and inventory.
- Load and unload parts, bin to appropriate location
- Receive and inspect goods, check document and incoming goods against the order.

**About You**
To be successful as a Parts Advisor you will (ideally) have previous experience in a parts/warehouse/ retail role within the automotive industry. You will be available to work a fixed shift of 8am-5pm and be available one Saturday in 6 weeks to work between 7:30am - 12pm. Your excellent communication and interpersonal skills will help you to drive positive business outcomes, through long term relationship management initiatives. An Automotive Parts and Accessories qualification would advantageous, but not essential, as you will have the opportunity to go through the internal parts apprenticeship program.

**About the Company**
Our client is an Immigration Accredited, New Zealand owned and operated, market leader in new and used truck sales, after sales service and parts. They have been established for more than 34 years, with 7 branches and 64 work bays, across the North Island.

Boasting a team of more than 180 staff they still run with strong family values, people first, guaranteeing their continued success, productivity, and reputation. Being part of our client's family offers, YOU, an exciting future in an environment, steered by core values, that foster individual responsibility and personal development.

If you are looking for a new challenge, within the dynamic Automotive industry, this could be the role, and we want to hear from you.

**To Apply**

Please note only those shortlisted will be contacted and that will be within 5 working days of receipt of CV.

PartsAdvAkl - MY - June 2023