Parts Advisor
5 months ago
**Your New Opportunity**:
Due to upcoming internal staff movements, we are looking for a heavy commercial parts specialist to join our high performing parts team in Auckland. This is a full time, permanent position reporting to the Parts Manager.
In this busy, hands-on role you will be responsible for supporting both our internal staff (workshop) and external stakeholders (customers and dealers) on parts requirements across our diverse range. The Auckland branch is operational from 7am - 9pm Monday to Friday. Applicants need to offer the flexibility to work a combination of morning shifts (7am - 4.30pm) and afternoon shifts (11.30am - 9pm) on a set roster (we anticipate you will work approximately 1 week per month on afternoon shift). Generous allowances are on offer.
**Specific Job Duties**:
- Provide parts Interpreting services & support to the Auckland branch, the service and sales departments and our dealers.
- Provide a regular flow of parts to the truck workshop and to a range of retail customers.
- Provide input into appropriate stock levels for all truck, trailer and bus parts.
- Respond positively to dealer and customer orders and ensure delivery in a timely manner.
- Make phone contact with our customer base when requested to increase business and promote new products and deals.
- Build relationships with customers to ensure ongoing business and use of genuine parts.
- Help market and sell Penske aftermarket product lines where relevant.
- Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
- Participate in regular stocktakes and assist the warehouse team with sea freight processing, inwards good receipting and core return processing.
**About You**:
Ideal applicants will have strong attention to detail and a passion for customer service. You will offer previous parts experience ideally within the automotive or heavy transport industries. You will have completed, in the process of or very interested in completing a Certificate in Parts Interpretation (through MITO) or you may be a Diesel Technician wanting to get off the tools and try something new. You will be capable of picking, packing and dispatching customer orders and you will understand the importance of prioritising tasks to ensure customer expectations are exceeded. You will be comfortable reading and interpreting parts catalogues and you will be a competent user of most MS Office programmes. A full car licence and a Forklift endorsement is desirable.
**About Penske**:
An iconic brand in both the business and racing worlds, the Penske organisation is a Fortune 500 company with a global presence, with over 50,000 employees. A leader in the New Zealand commercial vehicle, power generation and industrial engine sectors, Penske represents market-leading products such as MAN, Western Star and Dennis Eagle trucks along with MTU & Detroit engines across some of the most dynamic on
- and off-highway markets in the country.
**Why choose Team Penske?**
We want to make our employees have everything they need to do a great job; that is why as well as a great work environment, we offer the following benefits:
- Accredited Training & Development Programs;
- Commitment to providing the highest levels of safety, technical and leadership training;
- Competitive Remuneration;
- Reward and Recognition Programs;
- Employee Referral Program - generous employee referral fees;
- Employee Assistance Program;
- Penske Power Up Day - free paid day off during each calendar year;
- Family Friendly Benefits including Paid Parental Leave and Flexible working conditions
**Be ambitious. We are.
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