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Sea Logistics Process Excellence Specialist

4 weeks ago

Auckland City, New Zealand Kuehne+Nagel Full time

Due to an internal movement in our Auckland based office, we are now looking for a dedicated and hard-working Processes & Systems Specialist to join our Sea Logistics business unit.
** Your Role**: Reporting to the National Sea Logistics Processes & Systems Manager, you will be responsible for managing the activities of process analysis, identifying areas of process improvement and supporting the day-to-day functions within the various KN Sea Logistics operational systems. A component of your role will also focus on training new and existing staff members in these systems.
** Your Responsibilities**:

- To support the Customer Care, Sales and Operational Care teams through quality training and day-to-day process and systems support
- Test and implement new systems and processes as directed by your Manager
- To assist the Process & Systems National Manager with various projects
- To monitor KPI’s and drive high data quality, review and action plan together with stakeholders
- Assist with analysing, documenting and implementing centralisation and off-shoring of services
- Control data flow and continuously improve/create EDI/API interfaces between our TMS and external sources

**Your Skills and Experiences**:

- Experience in continuous process improvement (i.e., process mapping, data analysis)
- Lean Six Sigma diploma is preferred
- Ability to work with a variety of people from different backgrounds, levels, and business units
- Systems savvy and experience working within and understanding systems (SAP preferred), advanced MS Excel skills, data interfaces, EDI, API, SFTP
- Curious, solutions orientated, adaptive to change, flexible and able to bounce back from setbacks
- Experience within the Logistics industry is highly advantageous

**Why work for us?**

As well as a competitive remuneration structure, we offer benefits such as fully subsidised Health Insurance for you and your immediate family, fully subsidised gym membership, as well as flexible working arrangements, access to EAP services and a multitude of learning and development opportunities.

With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.

Only those who have been shortlisted to the next stage of the recruitment process will be contacted.

**About Kuehne+Nagel***

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Human Resources

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