Clerical Administrator

3 weeks ago


Auckland City, New Zealand Health New Zealand - Te Whatu Ora Waitematā Full time

**Elective Services Planned Care Clerical Administrator - Surgical Cervices - Te Whatu Ora Waitemata**
- **Permanent Full-time position (1 FTE)**:

- **Monday to Friday**:

- **North Shore Hospital**

**About the Role**

We are seeking a highly motivated administrator to join our friendly and supportive General Surgery team at Waitematā District Patient Service Centre.

The purpose of this role is to manage referrals, waiting lists and book surgery for patients requiring services offered at North Shore Hospital, Elective Surgery Centre & Waitākere Hospitals.

This includes working with nurses and doctors to plan and schedule appointments and patient’s surgery events efficiently and effectively to ensure optimal utilisation of the service provided to the public within the Waitematā District.

**About You**

As the first point of contact for our patients, it is **essential** that you have
- excellent communication skills (both written and verbal)
- ability to promote a professional image whilst providing excellent customer service.
- empathy and have the desire to help those around you

This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.
- Excellent reception and telephonic skills
- Accurate computer and data entry skills
- Interactive Team Player
- Self-motivated
- Strong customer focus
- Process and procedure orientated
- Flexibility and willingness to work with changing priorities are essential
- Great interpersonal and communication skills
- This role is covered by the PSA National Health Administration Workers Collective Agreement and is mapped to role profile 4B_

**Reference Number: WDHB18523**

**Closing date: 23 September 2024



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