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Administration Support

4 months ago


Bay of Plenty, New Zealand New Zealand Government Full time

He Kōrero mō te tūranga - About the Role
An opportunity has arisen for an administrator to join the high performing administration team at Main Front Reception at Whakatāne Hospital. The role is.5 FTE (40 hours per fortnight).
This position is designed to provide quality reception, administration duties and organisational services to both the Tauranga and Whakatāne hospital sites.
You will be the first point of contact to all customers at Te Whatu Ora, therefore we are looking for someone who will provide excellent customer service. You will be required to respond effectively to general enquiries and maintain good relationships with staff and most importantly patients, visitors and their families.
The position offers a variety of duties including managing phone calls, general administrative tasks, welcoming all customers and going the extra mile for them.
Main Front Reception at Whakatāne provides a Monday to Friday service. This is a job share position so the days will be 2 days one week and 3 days the next week with the ability to pick up extra days to cover leave.
He Korero mōu - About You
You will be a team player with a positive attitude, a willingness to work innovatively and find solutions. We are looking for someone who has accurate administrative skills. You will be an excellent communicator and have a friendly telephone manner. Time management skills are important as is your ability to be flexible and adaptable.
Ko o tatou painga - Our Benefits
- In-House career development
- Highly rewarding role and opportunity to make a difference
- Be a valued member of a multidisciplinary team
- Subsidised onsite hospital gym membership and well-being program
- Free onsite staff parking
- Discounts (with local businesses)

Mō Tātou - About Us
Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.
Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across two hospitals based in Tauranga and Whakatāne. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.
Click here to learn about Whakatāne - Whakatāne - Our People, Our Place, Welcome - YouTube
Ngā uarātanga ō ā mātou mahi - Our Values
At Te Whatu Ora Hauora a Toi Bay of Plenty we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.
Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.
Me pēhea te tuku tono - How to Apply
Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.