Ponsonby Central Restaurant Manager

1 week ago

Auckland City, New Zealand Silky Otter Cinemas Full time

**Silky Otter Cinema - Engineered to Entertain.**

**Restaurant Manager**
- Do you strive to push the boundaries of excellent customer service?
- Are you passionate about consistently delivering a high standard of premium experience?
- Do you LOVE movies?

**About Us**:
Silky Otter is a New Zealand owned cinema chain with four locations: Orakei and Ponsonby Central in Auckland, Wigram in Christchurch & Richmond in Nelson.

Far from your average movie theatre, Silky Otter is designed to change the way you enjoy movies.

We are seeking a passionate and experienced **RESTAURANT MANAGER** to join our team at our new Ponsonby Central location.

This bustling boutique cinema and bistro is the talk of the Auckland cinema market with its staff and service second to none, providing a fully immersive cinema experience from the moment guests book through to finishing their meals and viewing their choice of film.

This position is designed to lead all aspects of the restaurant operation ensuring that the kitchen and restaurant are immaculately run, and the highest quality of food and service is consistently delivered in the restaurant as well as for dining within the cinema themselves.

**About the Role**:
Truly one of a kind, in a fast moving and entertaining industry that will constantly keep you on the edge of your seat.

You will be the key point of contact for restaurant operations from liaising with suppliers and head chefs, helping to curate menus for private functions to working through the execution of the cinema related duties with the team.

The role reports directly to the site Operations Manager and involves a range of responsibilities including (but not limited to):

- Delivering exceptional level of customer experience across service, food & beverage and facility experience,
- Overall responsibility and oversight of the restaurant including its operations; from liaising with suppliers through to stock management.
- Staff management including rostering, payroll, training, and development,
- Working alongside the Head Chef to Optimise cooking processes with attention to speed, quality, and delivery
- Quality control of products, service and atmosphere,
- Ensuring the safe and efficient operation of all equipment and the adherence to all relevant legislative requirements,
- On-going commitment for continuous improvement in all aspects of the restaurant operation.

**About You**:
You will be on trend and well informed, not to be confused with sitting behind a desk but from being actively involved in all aspects of the operation.

To be successful in this role you will have a strong focus on your guests and your team and be able to provide a fantastic environment for all.

We are looking for a go-getter that will take pride and ownership across all areas of the restaurant operation and make the complex a place that customers can’t wait to dine and experience again.

To be considered for this role, you will need to demonstrate:

- At least 2+ years of experience in the hospitality industry,
- A strong understanding and experience in business management including, budget control and KPI achievement,
- Possess very strong customer service skills,
- A strong understanding of NZ Legislation across F&B, Alcohol, H&S and any other relevant compliance laws,
- LCQ or General Manager’s Certificate preferred, but not required,
- Experience in staff management across rostering and development with a clear understanding of relevant NZ employment laws,
- Flexibility and adaptability and you are at ease ensuring customer needs are met within a fast paced, busy environment.

We offer an excellent working environment, mobile phone, laptop, meals on duty and movies so you will always be up to speed with the latest the industry has to offer.

If this sounds like you and you are searching for a long-term career path with future opportunities ahead we want to hear from you.

**Salary**: $60,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Visa sponsorship

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotating roster
- Shift work

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
COVID precautions fall inline with Government Guidelines for a hospitality venue.

Application Question(s):

- What is your current notice period?

**Experience**:

- hospitality: 3 years (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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