Front of House Manager

7 months ago


Auckland City, New Zealand Mutiara Malaysian Restaurant Full time

Job Title: Front of House Manager
- Place of Work: Mutiara Malaysian Restaurant, 66 Ponsonby Road, Ponsonby, Auckland 1011
- Work hours: 45 hours weekly, Monday to Friday, between 11:30 am and 10:30 pm, and Saturday, 5:30 pm -10:30 pm.
- Wage: $ 30 to $ 35.00 per house

We are Mutiara Malaysian Restaurant, and due to staff turnover, we are currently seeking a full-time front-house Manager to join our busy team.

**Key Tasks**
- Managing customer service and guest experience
- Supervising and training staff
- Managing inventory and supplies
- Managing budget and expenses
- Ensuring compliance with regulations and policies
- Regularly review product quality
- Appraise staff performance and provide feedback to improve productivity
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events

**Requirements**:

- At least three years' work experience at hospitably, or a relevant bachelor's or above qualification
- Strong leadership, motivational and people skills
- Knowledge of health, safety and food hygiene regulations and procedures
- Knowledge of food and drink preparation and presentation
- Willingness to work flexible hours Monday to Sunday


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