Support Technician

3 weeks ago


Wellington Central, New Zealand Madison Recruitment Full time

AMS Nightlife are the formula behind why you are exposed to such great music and visuals in bars, gyms, retail, and any establishment that need the help of experts in the music industry. Offering a tailored approach to each client with impressive custom tools, AMS Nightlife has a range of innovative products that ensure clients around the country get the right service to maximise their music experience.

**About the Role**:
Due to steady growth, an opportunity has opened for a technical support position; you’ll have the ability to put your own stamp on it and grow within the role and the team. The role involves providing technical support both internally and to clients, building and repairing hardware, maintaining documentation, troubleshooting hardware and networks. It also involves being part of the rostered on-call phone support rotation.

AMS Nightlife will provide full training in all aspects of the role. This will involve customer support training, and training on AMS Nightlife’s suite of products to ensure you will be able to provide technical solutions for the company.

**Key aspects of role**:

- To support the Customer Service team with technical enquiries and ensure that our clients’ needs are met
- To build and test the company’s music products and help develop process’ around this task
- Conducting fault diagnosis and resolution for both hardware and software
- Using proactive reporting to remotely identify and resolve issues with systems in the field
- Building and configuring media players and related products to precise specifications
- Providing after hours phone support to clients as part of the on-call rotation

**The successful applicant will have**:

- Experience working in a technical environment or a proven aptitude for technology
- Experience in building computers, either commercially or as a hobby
- Proven skills in hardware and software fault finding and resolution
- The ability to handle complex client issues with confidence and professionalism
- Professional skills both written and verbal
- Interest in and experience with computer hardware
- Be motivated by an informal, work hard/play hard environment
- Experience in Windows set-up and configuration is an advantage
- Certificate, Diploma or Bachelor qualifications in IT are desirable
- Experience with audio visual setups and support is an advantage

You’ll be part of an environment which boasts a high percentage of long-term staff and promises to grow with the continued growth of the company in an ever changing and exciting industry. The team have a strong culture and it’s important for any incoming staff to be themselves in the role.
If you think you could be successful in this role please click APPLY, attaching your relevant CV and cover letter.


  • Donor Technician

    1 week ago


    Wellington Central, New Zealand NZ Blood Service (NZBS) Full time

    Opportunity to save lives - No previous blood collection or laboratory experience required - we'll teach you! - Permanent, full time - Wellington **About New Zealand Blood and Organ Service** New Zealand Blood and Organ Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand. Through the generosity of our...


  • Wellington Central, New Zealand Green Cross Health Full time

    Permanent Full Time Position - 40 Hours per week - Paying up to $30.00 per hour - Based in Thorndon, Wellington **Green Cross Health **is one of New Zealand's leading primary health organisations and our vision is pretty simple "Because of what we do, everyone is healthier". We are passionately committed to the health and wellness of New Zealand, and to...

  • Asset Technician

    1 week ago


    Wellington Central, New Zealand Wellington Central Full time

    **_Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District_** Location: Wellington and Hutt Valley Hospital Service: Finance, Facilities and Business Services Contract: Permanent, full-time **Salary**: $59,283 to $88,925 **Kōrero mō te tūranga - About the role** The Asset Technician will be responsible for tracking and currency of...


  • Wellington, Wellington, New Zealand Silverbear Ltd. Full time

    About Us:Silverbear Ltd. is a market-leading technology company based in Waterlooville. We're passionate about delivering cutting-edge retail solutions and providing exceptional customer service.The Role:We're looking for a skilled Implementation Support Technician to join our team. As a 1st Line Implementation Support specialist, you will be responsible for...


  • Wellington City, New Zealand Origin Network Limited Full time

    We are a telecommunications business and we are looking to employ a full time permanent employee as an ICT Field Support Technician for Wellington Region. In this role, you will be responsible for Fibre installations as well as remedial work. As an ICT Field Support Technician, you will be responsible for: 1. Working at commercial and residential sites at...


  • Wellington City, New Zealand New Zealand Government Full time

    Technology Directorate is always on the 'move' - maintaining current systems, implementing new solutions and looking ahead to the future. With an ambitious work programme, your skills and experience will be highly valued as we support and deliver technology solutions for GCSB, NZSIS and the wider security and intelligence sector. We are currently on the hunt...

  • Master Technician

    7 days ago


    Mount Wellington, New Zealand Sime Darby Motors Full time

    **Job Details**: - Reference #- 47985- Location(s)- Auckland, Albany, Wairau Valley, Henderson, Newmarket, Greenlane, Mt Wellington, Wiri, Silverdale, Penrose, Onehunga (Southdown), Pukekohe- Expertise- Automotive Mechanic/Technician- Job level(s)- Experienced- Work type(s)- Permanent- More details (document) We are looking for an experienced Technician to...

  • Service Technician

    2 weeks ago


    Mount Wellington, New Zealand Sime Darby Motors Full time

    **Job Details**: - Reference #- 47985- Location(s)- Auckland, Albany, Wairau Valley, Henderson, Newmarket, Greenlane, Mt Wellington, Wiri, Silverdale, Penrose, Onehunga (Southdown), Pukekohe- Expertise- Automotive Mechanic/Technician- Job level(s)- Experienced- Work type(s)- Permanent- More details (document) We are looking for an experienced Technician to...


  • Wellington, Wellington, New Zealand Green Cross Health Full time

    Dispensary Technician - Unichem Miramar PharmacyExplore a rewarding career as a Dispensary Technician, where you'll have the opportunity to enhance your pharmaceutical knowledge and contribute to a healthier community.Opportunities for career advancement and growth.Supportive and dynamic work environment.Training and professional development programs.Various...


  • Wellington City, New Zealand NZ Post Full time

    Experience the joy of delivering your best work at our Wellington Super Depot - Work on cutting-edge, automated parcel processing technology - Join a collaborative team and grow your engineering career Kōrero mō te tūranga - About the roleWe are on the lookout for a skilled and passionate maintenance technician to join our growing team! If you're someone...

  • Technician

    1 week ago


    Mount Wellington, New Zealand Pact Group Full time

    **Job Description**: Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. The purpose of this role is to ensure daily objectives are reached,...


  • Wellington, Wellington, New Zealand Ebbett Full time

    Company OverviewAt Ebbett, we pride ourselves on being part of the Ebbett Group, which has been a trusted name in the automotive industry for decades.With our commitment to excellence and customer satisfaction, we have become one of the leading car dealerships in New Zealand.We strive for excellence and aim to provide our customers with an unparalleled level...

  • Food Technician

    2 days ago


    Wellington, Wellington, New Zealand Scientific & Technical Recruitment Full time

    Great opportunity for a hands-on Food Technician to support product development and keep the R&D lab running smoothly.About the Role:We are seeking a motivated Food Technician to assist the R&D and Innovation team with product development tasks and laboratory operations.This is a practical role that combines hands-on sample preparation with lab maintenance...


  • Central Otago, New Zealand Story Construction Full time

    Our MissionAt Story Construction, our mission is to create a joyful work environment and make a positive impact in the communities we serve.Job DescriptionThe IT Support Specialist is an entry-level position that requires a strong foundation in technical support and communication. The ideal candidate will have a self-motivated and results-oriented approach,...

  • Panelshop Technician

    21 hours ago


    Wellington, Wellington, New Zealand Tangram Full time

    Company Overview:Tangram is a leading provider of vehicle services, with a reputation for excellence in the automotive industry. Our flagship workshop in central Masterton boasts state-of-the-art facilities and a dedicated team of experts.About the Role:We are seeking a skilled Panelshop Assistant to join our busy panel shop team. The successful candidate...


  • Wellington, Wellington, New Zealand Tangram Full time

    **About Us**Tangram is a leading provider of mechanical, electrical, and hydraulic services for commercial buildings.We currently have a vacancy for an Electrical Technician to join our service team.The successful candidate will work closely with the Service Coordinator to deliver high-quality electrical services and maintenance jobs for multiple commercial...


  • Central Otago, New Zealand Target Recruitment Pte Ltd Full time

    Target Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: Alternate Saturday - (claim as OT)Min.Qualification: DipExperience: 2 yearsJob Description/ RequirementResponsibilitiesService & RepairAttend customer's claims according to promised date/timeRepair HA/HE products (Fridge, Washing Machine, dryer, etc.)Ensure Customer Satisfaction...


  • Wellington, Wellington, New Zealand Raveneaux Full time

    About UsWe are a close-knit team at Raveneaux Country Club, dedicated to providing top-notch service to our customers. Our dealership offers a supportive and dynamic work environment where you can grow and develop your skills.The JobWe are seeking a highly motivated individual to join our team as a Wheel Alignment Technician. The successful candidate will be...


  • Wellington City, New Zealand Cliftons Full time

    At Cliftons, we’re more than just venues for corporate events and training. We’re the one-stop provider for all things collaboration. Whether face-to-face in our contemporary venues, virtually via our seamless event technologies or a hybrid of the two, we deliver remarkable corporate event experiences. With the latest technologies, fast internet,...


  • Wellington, Wellington, New Zealand Security Nz Ltd - Ma Matou Koe E Awhinitia Full time

    We're HiringSecurity Technician | Te Whanganui-a-Tara (Wellington Region)Security NZ LtdWe're growing fast and we're on the lookout for a Security Technician to join our tight-knit whanau.If you're skilled in access control and CCTV, take pride in your mahi, and want to work with a crew who manaaki (support) each other – this could be your next...