Support Technician

2 weeks ago


Wellington Central, New Zealand Madison Recruitment Full time

AMS Nightlife are the formula behind why you are exposed to such great music and visuals in bars, gyms, retail, and any establishment that need the help of experts in the music industry. Offering a tailored approach to each client with impressive custom tools, AMS Nightlife has a range of innovative products that ensure clients around the country get the right service to maximise their music experience.

**About the Role**:
Due to steady growth, an opportunity has opened for a technical support position; you’ll have the ability to put your own stamp on it and grow within the role and the team. The role involves providing technical support both internally and to clients, building and repairing hardware, maintaining documentation, troubleshooting hardware and networks. It also involves being part of the rostered on-call phone support rotation.

AMS Nightlife will provide full training in all aspects of the role. This will involve customer support training, and training on AMS Nightlife’s suite of products to ensure you will be able to provide technical solutions for the company.

**Key aspects of role**:

- To support the Customer Service team with technical enquiries and ensure that our clients’ needs are met
- To build and test the company’s music products and help develop process’ around this task
- Conducting fault diagnosis and resolution for both hardware and software
- Using proactive reporting to remotely identify and resolve issues with systems in the field
- Building and configuring media players and related products to precise specifications
- Providing after hours phone support to clients as part of the on-call rotation

**The successful applicant will have**:

- Experience working in a technical environment or a proven aptitude for technology
- Experience in building computers, either commercially or as a hobby
- Proven skills in hardware and software fault finding and resolution
- The ability to handle complex client issues with confidence and professionalism
- Professional skills both written and verbal
- Interest in and experience with computer hardware
- Be motivated by an informal, work hard/play hard environment
- Experience in Windows set-up and configuration is an advantage
- Certificate, Diploma or Bachelor qualifications in IT are desirable
- Experience with audio visual setups and support is an advantage

You’ll be part of an environment which boasts a high percentage of long-term staff and promises to grow with the continued growth of the company in an ever changing and exciting industry. The team have a strong culture and it’s important for any incoming staff to be themselves in the role.
If you think you could be successful in this role please click APPLY, attaching your relevant CV and cover letter.


  • Donor Technician

    3 hours ago


    Wellington Central, New Zealand NZ Blood Service (NZBS) Full time

    Opportunity to save lives - No previous blood collection or laboratory experience required - we'll teach you! - Permanent, full time - Wellington **About New Zealand Blood and Organ Service** New Zealand Blood and Organ Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand. Through the generosity of our...

  • Dispensary Technician

    3 hours ago


    Wellington Central, New Zealand Green Cross Health Full time

    Permanent Full Time Position - 40 Hours per week - Paying up to $30.00 per hour - Based in Thorndon, Wellington **Green Cross Health **is one of New Zealand's leading primary health organisations and our vision is pretty simple "Because of what we do, everyone is healthier". We are passionately committed to the health and wellness of New Zealand, and to...


  • Central Otago, New Zealand Agricentre South Ltd Full time

    Discover a challenging and rewarding career as an Agricultural Equipment Specialist at Agricentre South Ltd. We are seeking experienced Heavy Diesel Technicians to join our team in Central Otago.About Agricentre SouthAgricentre South is a leading provider of agricultural equipment, serving the Southland & Otago regions with a network of 8 branches. Our...


  • Central Otago, New Zealand Agricentre South Ltd Full time

    Join our team as a Service Technician and be part of a dynamic and fast-paced environment. As a Service Technician, you will be responsible for delivering high-quality service and support to our customers in Central Otago.About Agricentre South LtdAgricentre South is a leading provider of agricultural equipment, serving the Southland & Otago regions with a...


  • Wellington, Wellington, New Zealand ClearCourse Full time

    We are seeking an Implementation Support Technician to join our team at ClearCourse. As a key member of our implementation team, you will be responsible for providing technical support to customers, resolving issues related to our bespoke EPOS systems and hardware.Key Responsibilities:Act as the first point of escalation within our implementation team,...

  • Asset Technician

    3 hours ago


    Wellington Central, New Zealand Wellington Central Full time

    **_Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District_** Location: Wellington and Hutt Valley Hospital Service: Finance, Facilities and Business Services Contract: Permanent, full-time **Salary**: $59,283 to $88,925 **Kōrero mō te tūranga - About the role** The Asset Technician will be responsible for tracking and currency of...


  • Central Otago, New Zealand Heights Recruitment Full time

    Job SummaryWe are currently seeking a senior diesel mechanic to join our team as a 2IC. In this role, you will be responsible for leading a team of skilled technicians and maintaining high standards of quality and productivity.About the CompanyOur company is a well-established name across the South Island, known for delivering exceptional services and...


  • Wellington City, New Zealand Origin Network Limited Full time

    We are a telecommunications business and we are looking to employ a full time permanent employee as an ICT Field Support Technician for Wellington Region. In this role, you will be responsible for Fibre installations as well as remedial work. As an ICT Field Support Technician, you will be responsible for: 1. Working at commercial and residential sites at...

  • Dispensary Technician

    4 weeks ago


    Wellington, New Zealand Chemist Warehouse Full time

    **Dispensary Technician**: Join the Chemist Warehouse NZ whānau at our Lambton Quay Pharmacy today! **Ko te take ka parekareka e koe ki te mahi ki konei | Why you will enjoy working here**: At Chemist Warehouse we believe that people come first. You will be joining a fun and supportive team and be part of the success story in. We also offer: - Strong,...


  • Central Otago, New Zealand Motor Trade Association (Mta) Full time

    About the Role: We are looking for a skilled Automotive Mechanic to join our team, who has a strong background in fault detection and repair. If you have experience working with cars and 4x4s, and enjoy working in a fast-paced workshop environment, we would love to hear from you.Key Responsibilities: As a skilled car technician, you will be responsible for...


  • Wellington, Wellington, New Zealand Trade Me Limited Full time

    Company benefits: $70 p.h.(Contracting rate), $55 per hour (PAYE rate)DescriptionHigh Earning PotentialAdventure of a LifetimeIndustrial Refrigeration Technician Needed for Antarctic Maintenance ProjectLocation: McMurdo Station, AntarcticaDuration: March to OctoberRate: $70 per hour (Contracting rate), $55 per hour (PAYE rate)About the Role: Are you a...

  • Guitar Technician

    2 days ago


    Wellington, Wellington, New Zealand Tietalent Full time

    Guitar Technician - Base Pay + Commissions at Guitar CenterAs a Guitar Technician at Guitar Center, you will provide maintenance and repair services for customer-owned instruments while ensuring a positive customer experience.This role involves interacting with customers, maintaining store inventory, and completing warranty repair work with a high level of...

  • Guitar Technician

    1 day ago


    Wellington, Wellington, New Zealand Tietalent Full time

    Guitar Technician - Base Pay + Commissions at Guitar CenterAs a Guitar Technician at Guitar Center, you will provide maintenance and repair services for customer-owned instruments while ensuring a positive customer experience.This role involves interacting with customers, maintaining store inventory, and completing warranty repair work with a high level of...

  • Service Technician

    2 days ago


    Mount Wellington, New Zealand Sime Darby Motors Full time

    **Job Details**: - Reference #- 47985- Location(s)- Auckland, Albany, Wairau Valley, Henderson, Newmarket, Greenlane, Mt Wellington, Wiri, Silverdale, Penrose, Onehunga (Southdown), Pukekohe- Expertise- Automotive Mechanic/Technician- Job level(s)- Experienced- Work type(s)- Permanent- More details (document) We are looking for an experienced Technician to...


  • Wellington, Wellington, New Zealand Ethero Full time

    A leading supplier of high precision machines requires a skilled Maintenance Technician to attend customer sites for the installation and maintenance of new and preowned machinery.The ideal candidate will possess mechanical qualifications with a good level of electrical competency and strong knowledge of mechanical, electrical, and hydraulic...


  • Wellington, Wellington, New Zealand Toyota Full time

    Job OverviewWe are looking for a highly skilled and experienced Foreman to join our service department at TRC Toyota in Whanganui.As a Foreman, you will be responsible for assisting the Service Manager in leading a team of technicians and ensuring the efficient operation of our service department.Key Duties:Assist the Service Manager in planning and...


  • Wellington, Wellington, New Zealand Amazon Full time

    Cloud Infrastructure TechnicianThis role requires a strong technical background and excellent problem-solving skills to support customers in using AWS services such as Cloudfront, Simple Email Service, Lambda@Edge, and more.The Cloud Infrastructure Technician will work closely with customers to understand their needs and provide personalized solutions to...


  • Wellington City, New Zealand NZ Post Full time

    Experience the joy of delivering your best work at our Wellington Super Depot - Work on cutting-edge, automated parcel processing technology - Join a collaborative team and grow your engineering career Kōrero mō te tūranga - About the roleWe are on the lookout for a skilled and passionate maintenance technician to join our growing team! If you're someone...


  • Wellington, Wellington, New Zealand Livestock Improvement Corporation (LIC) Full time

    We are seeking a highly motivated Animal Reproduction Technician to join our team at Livestock Improvement Corporation (LIC). As a key member of our training team, you will play a vital role in providing expert guidance and support to our clients.Job DescriptionThe successful candidate will be responsible for assisting in the delivery of the AB Technician...

  • Technician

    3 hours ago


    Mount Wellington, New Zealand Pact Group Full time

    **Job Description**: Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. The purpose of this role is to ensure daily objectives are reached,...