Customer Service Representative

3 months ago


Auckland City, New Zealand National Storage Full time

**Permanent Ongoing Role**

**Uncapped Incentive Opportunities/Earnings**

**Be Part of An Inclusive And Diverse Team Culture, Where Everyone Is A Team Player**

Join our dynamic team and help our valued customers with their every storage needs. We’re a rapidly growing company with over 250+ Storage Centres located across Australia and New Zealand. This is a great opportunity to join a company with a friendly and fun culture that truly values its staff and customers. No two days will be the same Full training provided with career progression.

**The Role**:
Are you enthusiastic about sales and committed to providing exceptional customer service? We are looking for a customer focussed and sales-driven customer service representative to join our dynamic NZ team. The National Storage Contact Centre is a small close-knit team based in our Auckland office in Newmarket. You will report into the Contact Centre Supervisor in NZ and work closely with the Brisbane Contact Centre and Storage Centres across NZ and Australia.

Ideally you will have previous customer service experience in a Call Centre environment and a demonstrated ability to deliver a highly efficient and consistent standard of service. Shift hours will be Monday to Thursday 8am to 4.30pm, and Sunday 9.30am-6pm, with Friday and Saturday off.

**Key Responsibilities Include**:

- Deliver high quality customer service by providing general information and professional advice in a friendly way whilst ensuring our customers’ needs are met.
- Promote National Storage's brand and products to increase conversions such as insurance, storage space and vehicle hire.
- Proactively build relationships at all levels of the business with a key focus on our Storage Centre teams.
- Achieve individual sales targets and great call quality.

**Benefits of Working with Us**:

- Permanent role with an industry leader and ASX 200 listed company
- Structured training with a continued focus on development
- Discounts on a range of storage services including units and merchandise
- Unique wine offers and discounts through our subsidiary company Wine Ark
- 24-hour wellbeing support for you and your family through our Sonder partnership
- Reimbursements for approved wellbeing services under our WellNS Wallet Program
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more
- Ability to earn referral incentives

***

**About You**:

- Strong Customer Service/Sales background
- High level of organisational skills and excellent time management
- Building relationships comes naturally to you and is matched with a passion and interest for helping people
- You have excellent written and verbal communication skills with the ability to be empathetic and professional
- You thrive when working in a team environment but can also work autonomously
- You have a motivated and proactive approach to your role and are a team player
- Proficient at using technology and multitasking between different systems



  • Manukau City, New Zealand Service Foods Full time

    When you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...


  • Auckland City, New Zealand KiwiRail Full time

    Req ID: 11238**Kia Ora** **We’re going places. Are you?** Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism experiences and Interregional commuter trains - The TranzAlpine, Coastal Pacific, Northern Explorer, Capital Connections and Te Huia services. Over recent years we have been embarking on transformational change...


  • Auckland City, New Zealand Madison Recruitment Full time

    **Are you looking for a customer service opportunity with the prospect of growth?** Madison is pleased to be recruiting for a well-known New Zealand cleaning company with a number of accolades to their name. They are a proven and award-winning company providing commercial cleaning and building services to companies throughout NZ and have franchises...


  • Auckland City, New Zealand Stellar Full time

    **Contract Type**: - Casual**Location**: - NZ - Auckland - North Island**Industry**: - Call Centre & Customer ServiceI am on the lookout for a customer service representative to start Next Monday as a customer service representative role working in a wholesale warehouse based in the North Shore. The role is office based across 5 days per week (Monday to...


  • Auckland City, New Zealand HAYS Full time

    Customer Service, Call Centre, Admin, Administration **Your new company** Join a highly reputable, global organisation, who provide their customers with a variety of services. They are looking for another customer service representative to join their close-knit office support team! **Your new role**: As a Customer Service Representative, you will play a...


  • Auckland City, New Zealand Horizon Recruitment Agencies NZ Full time

    Customer Service Representative Company Overview: Our company is a dynamic and innovative online Customer Service Representative committed to providing personalized and seamless travel experiences to our clients. We are currently seeking a Remote Travel Consultant to join our team and assist clients in planning unforgettable journeys from the comfort of...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 09:00 - 17:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. **In...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 9.30am - 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Auckland City, New Zealand C.M. & N.C. PATEL LIMITED Full time

    As a Customer Service Representative, you will be required to manage the day-to-day operation of the dairy store. You will be required to do the following but not limited to: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Acknowledging and resolving customer...


  • Auckland City, New Zealand TTEC Full time

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative** working on our client site in **Auckland, New Zealand** you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion for...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki - Monday to Friday: 09:30 to 18:00 - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Auckland City, New Zealand Laminex NZ Full time

    Are you a passionate problem solver with a knack for making people smile? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Laminex New Zealand is on the lookout for a **Customer Service Representative **to join our incredible team and be the face of our company's renowned service. - This...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Fixed Term contract until March 2025 - Monday to Friday: 08:00 - 16:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland - Fixed term contract until March 2025 We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers...


  • Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Fixed Term **Category** Customer Service **Business** Steel **Location** Auckland **Job Reference** 37916 **Posted Date** 30-Aug-2024 **Closing Date** 28-Sep-2024 **Description**: - Fletcher Steel is New Zealand’s leading importer, distributor and processor of steel representing Fletcher Building’s...


  • Wellington City, New Zealand StraitNZ Full time

    Since we first set sail in 2002, here at Bluebridge Cook Strait Ferries we’ve worked hard to make sure each of our sailings are a unique and memorable experience! This is no ordinary, same-same kind of job. Our **Customer Service Representatives** are the face of Bluebridge. They are here to help make our customers realise the excitement of a Cook Strait...


  • Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will...


  • Auckland City, New Zealand Atlantis Health Full time

    Atlantis Health was founded in 1996 with a clear goal: to improve understanding of the factors influencing medication adherence and optimize this key behaviour among people living with long-term health conditions. Based on the depth of experience acquired in the past 25 years, we have developed proprietary data-driven tools and technologies that enhance...


  • Auckland City, New Zealand Permobil Full time

    **Customer Service Representative** ***Would you like to work in an international environment where you’ll make a difference every day? At Permobil, we’re looking for game-changers to join us as we innovate for individuals and develop the world’s most advanced assistive solutions.** At Permobil, the people who use our products come first. Our purpose...