Student Experience Coordinator, Part Time

5 months ago


Dunedin, New Zealand Study Abroad Full time

Student Experience Coordinator (Dunedin, NZ)
- Full Time / Part time:
Part Time (40% of full time)
- Regular / Temporary:
Part Time Permanent
- Salary:
$27 per hour
- Benefits:
Enjoy flexible work arrangements and an appreciation for work/life balance.
- Location:
Dunedin, New Zealand
- Reports to:
New Zealand Director

Position Overview
- Are you a life-long learner, curious about the world around you_?_
- Are you looking for meaningful, part-time work with flexible hours?_
- Do you enjoy being a part of a student’s journey _of_ personal, _academic_ and intercultural growth?_

If so, we would love to welcome you to our global community

We are looking for an individual to support IFSA’s program in Dunedin. This position provides academic, cultural and wellbeing support for undergraduate students; organises co-curricular activities and contributes to the overall operations.

In this position, you will work independently, but will have support from the Director (based in Dunedin) & the Senior Student Experience Coordinator (based in Christchurch). You will work with colleagues from our sites in Australia and the Asia Pacific, the Global Health, Safety & Wellness, Academic Programs and Student Engagement Teams. You will work from home and then meet students on campus or at activities/excursions. Hours are flexible and the workload can be broken up over multiple days in consultation with the Director. You will be required to hold some events on weekends.

IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 17 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.

Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.

In this position, your responsibilities would include:

- Organising and coordinating excursions, co-curricular activities and orientations for our University of Otago students.
- Conducting appreciative advising with students, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems.
- Monitoring student's integration and well-being through regular communication and campus visits.
- Completing isolation and welfare checks in may also be required.
- Supporting the planning and delivery of custom programs.
- Supporting academic management of programs, including the course registration process, appreciative advising, and student learning plan consultations.
- Helping to cultivate and model practices and behaviours that reflect IFSA’s organisational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact.
- Contributing to emergency response and student incident management based on established protocol.
- Having additional opportunities that may include: contributing to other IFSA site operations via remote work and working with other IFSA departments such as Student Engagement for pre-travel program advising.

Requirements, Work Experience and Education
- One - two years of work experience; desired industries include study abroad, higher education, hospitality, tourism, non-profit.
- Contagious enthusiasm for IFSA’s mission, vision and commitments.
- Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully.
- Strong attention to detail in managing program and administrative data.
- Success in engaging with and supporting students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students.
- Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed.
- An ability to respond calmly and professionally to emergency situations.
- General knowledge of university system and student life in New Zealand.
- Undergraduate degree preferred, but not required.
- The legal right to work in New Zealand.

Physical and Work Environment
- Working on a computer, placing phone/video calls.
- Ability to respond in a timely manner if a student, local or national emergency arises.
- Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold.



  • Dunedin, New Zealand University of Otago Full time

    **STUDENT EXPERIENCE** **ACADEMIC DIVISION** **_ About the role/Te mahi_** We have an exciting position for someone to lead our Student Adviser team and continue to grow the team and the service offered by Student Development. Within this position you will help to guide and develop a supportive work culture. This is a rewarding opportunity with the chance...


  • Dunedin, New Zealand University of Otago Full time

    **_About our team/Mō te tīma_** Student Health provides health care services for students at the University of Otago and is staffed by 63 full and part-time employees. The large and diverse health team and the distinctive campus provide a stimulating and challenging multidisciplinary work environment. **_ The role/Te mahi_** Our Clinical Activity...


  • Dunedin, New Zealand University Of Otago Full time

    __________ DIVISIONAL SERVICES AND ADMINISTRATION 6.75% superannuation + five weeks' annual leave (pro-rata) Open to flexible work arrangements. About our team/Mo te tima Divisional Services and Administration is a team of highly skilled professionals responsible for delivering outstanding student and staff experiences through high quality, confidential...


  • Dunedin, New Zealand University Of Otago Full time

    __________ DIVISIONAL SERVICES AND ADMINISTRATION 6.75% superannuation + five weeks' annual leave (pro-rata)Open to flexible work arrangements. About our team/Mo te timaDivisional Services and Administration is a team of highly skilled professionals responsible for delivering outstanding student and staff experiences through high quality, confidential...


  • Dunedin, New Zealand University Of Otago Full time

    __________ DIVISIONAL SERVICES AND ADMINISTRATION6.75% superannuation + five weeks' annual leave (pro-rata)Open to flexible work arrangements. About our team/Mo te timaDivisional Services and Administration is a team of highly skilled professionals responsible for delivering outstanding student and staff experiences through high quality, confidential...


  • Dunedin, New Zealand University of Otago Full time

    Coordinator, Pacific Islands Support, Division of Sciences 2301200 **DIVISION OF SCIENCES** **_ About our team/Mō te tīma_** We are the Division of Sciences Pacific Islands support network. We work closely with university academic and professional staff to cater for the needs of our prospective and current Pacific students. We are committed to...


  • Dunedin, New Zealand Ryman Healthcare Full time

    **Are you a caring, tech savvy person who loves to plan events and activities? Come and lead our Resident Experience team and delight our residents!** - Think outside the box to plan and deliver bespoke activities and events - Support our residents to become tech savvy with the Ryman resident app! - Lead our village Resident Experience Team to delight our...


  • Dunedin, New Zealand Waste Management Full time

    **About us** Waste Management NZ Limited is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. We are looking for a Waste Minimisation Coordinator to join our team at...


  • Dunedin, New Zealand University of Otago Full time

    Lead Administrator Student Administration 2301280 **ACADEMIC DIVISION Te Wāhaka Matua Mātauraka** **STUDENT EXPERIENCE** **_ Who we are/Mō te tīma_** We are a team of highly skilled professional staff responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to all of the University’s...

  • Contracts Coordinator

    6 months ago


    Dunedin, New Zealand University of Otago Full time

    **PROPERTY SERVICES AND CAMPUS DEVELOPMENT** **OPERATIONS DIVISION** - Family friendly employer + on-site childcare providers. - On-going professional development opportunities. - Work in a stunning, historic campus location. **_ About our team/Mō te tīma_** Each and everyday staff, students, and the general public benefit directly and indirectly from...


  • Dunedin, New Zealand University of Otago Full time

    Team Leader Student Support 2301143 **UNIVERSITY OF OTAGO PATHWAYS** **EXTERNAL ENGAGEMENT DIVISION** **_ Mō te tīma/About our Team_** The University of Otago Pathway Te Huarahi and the University of Otago English Language Centre Te Puna o Te Kī (PELC) offer academic and English language study pathways to both domestic (New Zealand) and international...

  • Senior Administrator

    1 month ago


    Dunedin, New Zealand University Of Otago Full time

    ACADEMIC DIVISION Te Wahaka Matua Matauraka STUDENT ADMINISTRATIONIf you are interested in finding more than just a new job, your new challenge starts here. You could join the team responsible for supporting University of Otago students who represent the future of New Zealand thinkers.We work to support the Otago journey for 21,000 students, receiving and...

  • Senior Administrator

    3 weeks ago


    Dunedin, New Zealand University Of Otago Full time

    ACADEMIC DIVISION Te Wahaka Matua Matauraka STUDENT ADMINISTRATION If you are interested in finding more than just a new job, your new challenge starts here.You could join the team responsible for supporting University of Otago students who represent the future of New Zealand thinkers.We work to support the Otago journey for 21,000 students, receiving and...

  • Senior Administrator

    3 weeks ago


    Dunedin, New Zealand University Of Otago Full time

    ACADEMIC DIVISION Te Wahaka Matua Matauraka STUDENT ADMINISTRATIONIf you are interested in finding more than just a new job, your new challenge starts here. You could join the team responsible for supporting University of Otago students who represent the future of New Zealand thinkers.We work to support the Otago journey for 21,000 students, receiving and...

  • Senior Administrator

    1 month ago


    Dunedin, New Zealand University Of Otago Full time

    ACADEMIC DIVISION Te Wahaka Matua Matauraka STUDENT ADMINISTRATION If you are interested in finding more than just a new job, your new challenge starts here. You could join the team responsible for supporting University of Otago students who represent the future of New Zealand thinkers. We work to support the Otago journey for 21,000 students, receiving and...


  • Dunedin, New Zealand University of Otago Full time

    Senior Administrator Student Administration 2301208 **ACADEMIC DIVISION - TE WĀHAKA MATUA MĀTAURAKA** **STUDENT EXPERIENCE** **_About the role/Te mahi_** Join the team responsible for supporting University of Otago students - our future New Zealand thinkers. We are the Student Administration team within the Academic Division. As a Senior...

  • Student Marketeer

    3 weeks ago


    Dunedin, New Zealand Red Bull Gruppe Full time

    Role of Student Marketeers Our Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus. The purpose of the role consists of three folds: Approaching consumers to drive positive product trial and awareness. Helping establish Red Bull consumption in different moments of need. Supporting our sales teams through...

  • Student Marketeer

    4 weeks ago


    Dunedin, New Zealand Red Bull Gruppe Full time

    Role of Student Marketeers Our Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus. The purpose of the role consists of three folds: Approaching consumers to drive positive product trial and awareness. Helping establish Red Bull consumption in different moments of need. Supporting our sales teams through...

  • Student Marketeer

    3 weeks ago


    Dunedin, New Zealand Red Bull Gruppe Full time

    Role of Student MarketeersOur Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus. The purpose of the role consists of three folds: Approaching consumers to drive positive product trial and awareness. Helping establish Red Bull consumption in different moments of need. Supporting our sales teams...

  • Student Marketeer

    3 weeks ago


    Dunedin, New Zealand Red Bull Gruppe Full time

    Role of Student Marketeers Our Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus.The purpose of the role consists of three folds: Approaching consumers to drive positive product trial and awareness.Helping establish Red Bull consumption in different moments of need.Supporting our sales teams through...