Account Manager
2 days ago
Position Summary:
As Account Manager, you will be creating advocates in the marketplace for the MRI brand, minimizing attrition of existing customers through open and regular communication, drive whitespace revenue into existing customer accounts through new feature uptake, partner integrations, as well as identifying migration opportunities from desktop to cloud. This is a great opportunity for dynamic Account Management & sales professionals that are focused on expanding MRI’s footprint to the existing client base employing a consultative sales approach.
RESPONSIBILITIES:
- Acting as a “solutions expert” in helping customers with their unique business issues and strategic initiatives
- Conducting client meetings and promoting MRI at industry conferences and trade shows
- Working with the broader sales team to share ideas, knowledge and Account Management business strategies
- Driving and managing the Account Management process - targeting whitespace opportunities, identifying client solutions, building and maintaining customer relationships, supporting/ scheduling software demonstrations, negotiating and administrating opportunities within an assigned territory with the assistance of designated hunters
- Updating meeting records, activities and account administration in Salesforce
- Design account strategies and work with sales leadership & marketing to achieve short and long-term sales goals for targeted clients
- Deliver valuable presentations to existing clients, including supporting product demonstrations
- Develop and implement integrated customer strategies in conjunction with other business units on shared opportunities
- Conduct ‘outbound’ call campaigns to drive individual initiatives
- Exceed assigned annual up-sell, cross-sell & retention targets
- Handle the contracting process and sales administration
- Maintain relationships with existing customers through online and face to face interaction.
- Understand MRI’s positioning in the market and be well versed in product differentiators and strengths
- Maintain a healthy pipeline, excellent record keeping and forecast reporting
- Represent company at trade association meetings to promote products
- All other duties and responsibilities as assigned
**REQUIREMENTS**:
- Demonstrated track record in adding value through client relationship in order to increase the revenue over a sustained period, exceeding sales targets with ability to work with the key stakeholders
- Knowledge of the Real Estate industry preferred as well as the ability to network within the industry
- 1+ years of strategic sales/account management experience in software industry or similar
- Excellent verbal and written communication skills
- Ability to operate in a very fast paced environment with multiple priorities
- Bachelor’s degree in business, marketing, or related discipline preferred, yet not required
- Sales Force experience highly regarded
What Makes this a Great Opportunity?
- MRI is an industry leader that has experienced double digit revenue growth year over year
- We provide great internal sales support including marketing support
- Base salary and uncapped commission
- Flexible working arrangements
- 6x Flexi Any Day: knock 2.5 hours off your day on any day of the week.
- Me days: an additional 3 days of leave each year to qualifying employees
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories
About MRI Software
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