Student Adviser, Student Development

2 days ago

Dunedin, New Zealand University of Otago Full time

Student Adviser, Student Development

2202097

**STUDENT DEVELOPMENT**
**ACADEMIC DIVISION TE WĀHAKA MATUA MĀTAURAKA**

**_Who we are/Mō te tīma_**

We are a team of highly skilled professional staff who are part of the Academic Division and are responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to all of the University’s internal and external customers.

Our specific focus is on the student experience felt by our students here at the University of Otago. We work to provide accurate and timely information, assistance and advice across a range of activities from admission to graduation.

**_The role/Te mahi_**

You will be working as part of a team, providing high quality advice for undergraduate students ensuring they go on to have an outstanding University of Otago experience.

You will provide programme and course information along with guidance to a diverse group of undergraduate students as well as assisting students to make informed choices that support the achievement of their academic and career goals.

Range of tasks include:

- Providing accurate course advice and guidance that complies with all regulations.
- Helping students with information regarding the opportunities and support available such as: Career Development Centre, Disability Information and Support; International Student Support etc.
- Working closely with teams across Student Experience, Academic Division, Academic staff, and the wider university to provide early stage targeted advice and assistance to a variety of students.

**_Your skills and experience/Kā pūkeka me kā wheako_**

Due to the nature of the Academic Division, the range of tasks and responsibilities is broad and may require performing duties at different workplaces or locations across campus.
- Previous advisory experience.
- A passion for customer service and delivering exceptional service to students.
- Experience providing student administration or related services in a tertiary education organisation.
- Exposure to work in a busy or complex environment.
- A clear understanding of pastoral care and extracurricular services offered.
- Strong Microsoft office and PC skills (eVision a plus).

**_Further details/Pūroko_**

This is a permanent, full-time (37.5 hours) position based on our University campus in Dunedin.

For further information, please contact Julie Weaver, Group Leader Student Development via the contact details below.

**_Application/Tono_**

Applications will be considered as they are received. The University reserves the right to close this vacancy at any time.

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