Business Transformation Lead
11 hours ago
Auckland or Wellington based opportunity (Wellington preferred)
- Banking benefits, health insurance, flexible working options and more
- New role as a result of growth within Kiwibank’s Transformation roadmap
**This is us. Where you matter.**
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive - we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
**This is us. Where making an impact matters.**
As the Business Transformation Lead - Account Services, your focus will be on transforming the processes and capabilities that ensure seamless data flow from our core banking systems to downstream systems, including regulatory reporting, reconciliation, and analytics. You'll play a critical role in ensuring Kiwibank delivers value to our customers, maintains our compliance, and upholds our service standards.
Day-to-day, you'll collaborate with business and technology partners to co-design and deliver a transformation roadmap, acting as the voice of the customer to ensure our goal of making Kiwi better off. You’ll lead within cross-functional teams, balancing business outcomes with delivery and managing stakeholder feedback effectively.
**This is us. Where your expertise matters.**
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
- Proven experience leading large-scale transformation programs, encompassing both technology and business change.
- Deep understanding of data flows across complex systems, including core banking, and downstream reporting systems like Risk, Finance, and Treasury.
- Adept at assessing data compatibility and the impact on downstream systems.
- Excellent communication and relationship skills, with the ability to engage effectively with both internal and external stakeholders.
- Familiarity with business case development, budgeting, and forecasting, including investment logic mapping.
- A collaborative leader comfortable driving results in a fast-paced, complex environment.
- Experience working with Business Analysts to define requirements, user stories, and acceptance criteria.
- Knowledge of change management practices to ensure successful integration of program-delivered changes.
You do not need to tick every box here to be considered
**This is us. Where you and your whānau matter.**
We want you to get the most out of work and life, so you will have the option to explore flexible working arrangements that suit both your needs and ours. We now also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work. Our great range of benefits include health and life cover, discounted banking, insurance products and an incredible package for new parents.
We are proud to be a **certified B Corporation** and we are the first bank in Aotearoa to get the **Gender Tick**. We are also an accredited **Living Wage employer.**
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
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