Ticketing Transformation Manager

4 months ago

Auckland City, New Zealand Auckland Transport Full time

**Lead Auckland Transport's ticketing and transformation roadmap**:

- ** National Ticketing System (NTS) and Open Loop projects**:

- ** Permanent opportunity, Viaduct location**

Auckland Transport (AT) is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland.

We are on a journey and working to shape our organisation through an ambitious transformation programme providing for a more effective and efficient AT.

Delivering Auckland's transport solution on such a mammoth scale is no mean feat and we need a talented team to ensure we are up to this task.

**Te Whiwhinga mahi | The opportunity**

In this critical leadership role, you will lead Auckland Transport's ticketing and transformation roadmap through three phases:

- Open Loop
- Account-based National Ticketing Solution (NTS), and
- MaaS (Mobility as a Service)

You will have the overarching responsibility for the technical transition and transformation of both National Ticketing System (NTS) and Open Loop projects; by using their proven extensive technical experience

You will lead, motivate, empower, and align a team of solution architects, process engineers, change managers and data architects to support the payment technology and process transformation and transition at different stages.

**Ko koe tēnei | About you**

You will bring proven successful experience leading the technical rollout of technology solutions that require significant user change and transition to new products alongside at least 10 years' experience working in project teams delivering customer facing technology solutions

You will have prior experience working with the technology, data and services associated with public transport ticketing solutions (preferably AT HOP) as well as some of the following:

- Tangible evidence of successful delivery of technology solutions, services and products
- Facilitation and development of strategies to meet customers needs
- Experience of working in partnership with a wide range of internal & external stakeholders to create excellent services
- Experience with open-loop ticketing solutions

We are looking for the full spectrum of true leadership - progressive thinking, innovation, optimism, resilience and the vision and commitment to build this critical part of our business.

**Ko wai mātou | About us & Nōu te rourou - What's in it for you?**

At AT, we embrace inclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences. Our values are more than just words - they are integral to everything we do. Manaakitanga - We care, Tiakitanga - Safe with us, Whanaungatanga - We connect, Auahatanga - Better, bolder, together.

Our flexible working initiative empowers our people to work flexibly whilst meeting the needs of our customers, the organisation and the individual.

In addition, we also offer:

- Investment in your professional development and training
- Opportunity for greater leadership and accountability
- Modern CBD (Wynyard Quarter) waterfront-based office
- Paid parental and partner leave
- Study assistance
- Health and Wellbeing benefits
- Professional memberships

Applications 1st September 2024

LI-RS1

  • Ticketing Data Anaylst

    3 months ago

    Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** We have an exciting fixed term opportunity to join our Ticketing Operations team as a Ticketing Data Analyst. In this position you’ll play a vital role in analysing and interpreting ticketing and customer data to uncover valuable insights that drive operational excellence. Your analytical prowess will be key in...

  • Ticketing Service Owner

    4 months ago

    Auckland City, New Zealand Auckland Transport Full time

    **Drive seamless operation and technical management of AT's ticketing solutions.**: - ** Auckland Integrated Fare System (AIFS) and contactless payment systems**: - ** Permanent opportunity, Viaduct location** Auckland Transport (AT) is leading the development of transport infrastructure and solutions that enable healthy and accessible communities....

  • National Manager Transport Ticketing and Payments

    3 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Newly created senior leadership opportunity - National Ticketing Solution (NTS) Programme - 18 month fixed term contract The National Ticketing Solution (NTS) Programme is a significant programme of work in partnership with public transport organisations (PTAs) throughout New Zealand to develop one common payments platform and service for all public...

  • Ticketing Coordinator

    3 weeks ago

    Auckland, New Zealand New Zealand Comedy Trust Full time

    New Zealand Comedy Trust – Auckland, North IslandAre you passionate about the arts and entertainment industry? Do you have a knack for organisation, communication, and data analysis? The New Zealand Comedy Trust is seeking a Ticketing Coordinator to oversee ticketing operations for the 2025 New Zealand International Comedy Festival and related events.About...

  • Ticketing Champion

    6 months ago

    Manukau City, New Zealand Mitre 10 Full time

    **Mitre 10 MEGA Manukau** **Ticketing Champion** **Mitre 10** continues to dominate the New Zealand DIY retail market both in its market share and number of stores throughout the country. You can be part of our continuing success by joining the team at **Mitre 10 MEGA Manukau.** **Responsibilities include**: - Ensuring all product lines, including...

  • Ticketing Champion

    6 months ago

    Auckland City, New Zealand Mitre10 Full time

    **Mitre 10 MEGA Manukau** **Ticketing Champion** **Mitre 10** continues to dominate the New Zealand DIY retail market both in its market share and number of stores throughout the country. You can be part of our continuing success by joining the team at **Mitre 10 MEGA Manukau.** **Responsibilities include**: - Ensuring all product lines, including...

  • Communications & Ticketing Coordinator

    1 month ago

    Auckland, New Zealand Farmers Trading Company Ltd Full time

    Communications & Ticketing CoordinatorReady for a New Challenge with a leading New Zealand retailer? Are you experienced in proofing, writing, and administration?We're looking for a detail-oriented and proactive individual to join our team as a Communications & Ticketing Coordinator. This is a great opportunity to gain exposure across our business while...

  • Communications & Ticketing Coordinator

    1 month ago

    Auckland, New Zealand Farmers Trading Company Ltd Full time

    Communications & Ticketing Coordinator Ready for a New Challenge with a leading New Zealand retailer? Are you experienced in proofing, writing, and administration?We're looking for a detail-oriented and proactive individual to join our team as a Communications & Ticketing Coordinator. This is a great opportunity to gain exposure across our business while...

  • Transformation Portfolio Manager

    1 month ago

    Auckland City, New Zealand IAG New Zealand Full time

    Make a difference as a **Transformation Portfolio Manager**. **Mō te Tūranga | About the Role** Reporting into the Enterprise Platform (EP) Enablement Manager, your role as Transformation Portfolio Manager involves leading an integrated portfolio of work through the Enterprise Platform Ecosystem and delivering to the NZ Connected Customer ambition. It...

  • Senior Business Transformation Manager

    4 months ago

    Auckland City, New Zealand ASB Group Full time

    Outstanding opportunity within our Business Transformation team. - Serve as a trusted advisor and business partner to Business & Corporate Banking to manage & deliver results from assigned projects. - Help create meaningful change for our frontline teams. We have an exciting opportunity for a Senior Business Transformation Manager to join our Transformation...

  • Senior Business Transformation Manager

    4 months ago

    Auckland City, New Zealand ASB Group Full time

    Outstanding opportunity within our Business Transformation team. - Serve as a trusted advisor and business partner to Business & Corporate Banking to manage & deliver results from assigned projects. - Help create meaningful change for our frontline teams. We have an exciting opportunity for a Senior Business Transformation Manager to join our Transformation...

  • Transformation Program Manager

    1 week ago

    Auckland, New Zealand Asahi Beverages Full time

    Apply now Job no: 502518Work type: Fixed Term - Full TimeLocation: NZCategories: Manufacturing/OperationsYour ImpactThis 24-month contract role will report to the Head of Transformation and will be responsible for leading various Supply Chain transformation initiatives, enabling ABNZ Supply Chain to be future ready and best in class!You will collaborate...

  • Transformation Program Manager

    1 week ago

    Auckland, New Zealand Asahi Beverages Full time

    Apply now Job no: 502518Work type: Fixed Term - Full TimeLocation: NZCategories: Manufacturing/OperationsYour ImpactThis 24-month contract role will report to the Head of Transformation and will be responsible for leading various Supply Chain transformation initiatives, enabling ABNZ Supply Chain to be future ready and best in class!You will collaborate...

  • Transformation Program Manager

    1 week ago

    Auckland, New Zealand Asahi Beverages Full time

    Apply now Job no: 502518Work type: Fixed Term - Full TimeLocation: NZCategories: Manufacturing/OperationsYour Impact This 24-month contract role will report to the Head of Transformation and will be responsible for leading various Supply Chain transformation initiatives, enabling ABNZ Supply Chain to be future ready and best in class!You will collaborate...

  • Transformation Program Manager

    1 week ago

    Auckland, New Zealand Asahi Beverages Full time

    Apply now Job no: 502518Work type: Fixed Term - Full TimeLocation: NZCategories: Manufacturing/OperationsYour Impact This 24-month contract role will report to the Head of Transformation and will be responsible for leading various Supply Chain transformation initiatives, enabling ABNZ Supply Chain to be future ready and best in class!You will collaborate...

  • Transformation Communications Manager

    6 months ago

    Auckland CBD, New Zealand Consult Recruitment Full time

    **Transformation Communications Manager (6-Month Contract) - Auckland** Are you a skilled communicator with a passion for driving change? Do you thrive in fast-paced environments and have a knack for crafting compelling messages that inspire and inform? If so, we have an exciting opportunity for you! **Position**: Transformation Communications...

  • Senior IT Transformation Manager

    4 weeks ago

    Auckland, Auckland, New Zealand PST Full time

    PST is seeking a Senior IT Transformation Manager for Development, who will provide leadership support and serve as a substitute for the Head of IT when necessary. This pivotal role will be involved in leading the company's transformation towards a generative approach, primarily through the integration of large language models (LLMs). The Senior IT...

  • Programme Manager, Transformation C&i

    1 month ago

    Auckland City, New Zealand Genesis Energy NZ Full time

    Reference #- 26924- Posted on- 13 Nov 2024- Closes on- 29 Nov 2024 12:00- Location(s)- Auckland Office, Hamilton Office- Expertise- Strategy- Job level(s)- Management- Work type(s)- Fixed term full-time**About us** Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas and LPG to more than half a million...

  • Principal Consultant

    2 weeks ago

    Auckland City, New Zealand Slalom Consulting Full time

    **Slalom New Zealand** Slalom is a fiercely human consulting company focused on end-to-end business transformation. With 20+ years serving clients and operating in 45+ markets around the world, Slalom teams have the autonomy to move fast and do what's right for our clients, making us more personal and more nimble than traditional consulting firms. At...

  • Senior Commercial Development Manager

    6 months ago

    Auckland City, New Zealand New Zealand Rugby Commercial Full time

    **What you'll do**: As Senior Commercial Development Manager, you will play a pivotal role in driving the growth of New Zealand Rugby Commercial’s (NZRC’s) commercial revenue programme. You will be responsible for identifying and securing new offshore and local commercial partnerships as well as developing new and innovative commercial inventory. Your...