Retirement Sales Specialist

7 months ago


Auckland City, New Zealand Vivid Living Full time

**About Us**

If we could have it our way, people would talk a little less about housing and a lot more about living. That's because we believe the Kiwi dream is bigger than a quarter acre. It’s about living the life you want. So, we create neighbourhoods designed to nurture living in all its beauty, richness and variety.

Our newest offering, Vivid Living, is designed for residents aged 70+ who want to keep living independently, socially connected with the community, and supported by the level of care they choose. The integration of Vivid Living into already thriving Fletcher Living neighbourhoods, is a deliberate way of expanding our communities and our business and setting them up for success.

**About the Role**

We are seeking a Retirement Sales Specialist to join our growing team and lead the sales function of our dynamic new business. Your responsibilities will be to:

- Lead and manage the individual village sales plans for each financial year to generate the sale of Occupation Rights Agreements (ORAs) in accordance with Vivid Living’s budget and plans
- Provide regular market insight on retirement industry trends, price points, competitor activity to enable Vivid Living to respond accordingly
- Understand customer needs and expectations, providing continual insights to inform sales, marketing, operational, and design decisions to provide the best customer outcomes
- Drive the use of a CRM system, ensuring best practice use of the system to manage the prospects funnel and sales process, including optimising use of dashboards and reporting
- Establish a Vivid Living sales procedure and KPIs to drive a sales performance culture
- Lead and drive the customer satisfaction (NPS) programme to deliver exceptional customer outcomes
- Drive sales competencies, and provide best practice sales training for team members

**About You**

To be considered for this role you must be an experienced and passionate salesperson with a proven track record in the retirement industry. As Vivid Living is still relatively new, the business is set to evolve considerably over the next couple of years as we shape up our offering and continue to build our customer base. That means that the ideal person we are looking will be confident in their own individual sales ability, setting up new systems and KPIs, and being the resident expert on retirement sales. You will also enjoy working in a dynamic environment and have a flexible and positive approach. We have a dedicated and friendly team already in place and kicking goals, so we look forward to having you come on the journey with us

**Benefits**

If you are someone who enjoys being part of a high-performing team with big aspirations, then this could be the role for you. Along with providing a competitive starting salary, and excellent bonus incentive scheme, we offer the unique opportunity to be part of a ‘start-up’ business with the brand, financial backing, and systems of an industry leader in Residential Construction. You’ll also get to enjoy the security, benefits and recognition that come with working for a well-respected business unit within the Fletcher Building Group. This role will could open the door to some very rewarding career opportunities.

**Application Process**
- We want our teams to reflect the wonderfully diverse communities that we create: where differences in gender, gender identity, age, race, nationality, sexual orientation, physical ability, thinking style, and background are welcomed and celebrated._



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