Customer Service Representative

3 months ago


Wellington City, New Zealand NZ Post Full time

Customer Service Representative | Wellington | Fixed Term contract
- Monday to Friday: 07:00 - 15:30
- $26.84 per hour
- Duration: 4th of November 2024 - 31st of January 2025

We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. This role is based at our Wellington site.
**In this dynamic role you will**:

- Communicate clearly with all our customers in a calm and professional manner including managing complaints
- Assess and rewrap damaged items and record the information in our system
- Completing general administrative duties
- Lift up to 25kg
- Provide information and support regarding NZ Post products and services
- Develop and maintain productive working relationships with customers and fellow staff alike

**Shift**:

- Monday to Friday: 07:00 - 15:30

Some of the key things you'll possess to successfully perform this role include:

- Proven experience in customer service or retail to deal with a diverse range of customer queries (this is a face-to-face position)
- Be comfortable with a physcial role (you will lift up to 25kgs)
- A willingness to learn and take on board our policies and procedures
- Comfort using new systems and processes
- Strong communication skills to engage our customers, discuss products and services that they need and provide solutions.

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz



  • Wellington City, New Zealand StraitNZ Full time

    Since we first set sail in 2002, here at Bluebridge Cook Strait Ferries we’ve worked hard to make sure each of our sailings are a unique and memorable experience! This is no ordinary, same-same kind of job. Our **Customer Service Representatives** are the face of Bluebridge. They are here to help make our customers realise the excitement of a Cook Strait...


  • Manukau City, New Zealand Service Foods Full time

    When you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...


  • Wellington City, New Zealand New Zealand Government Full time

    About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...


  • Wellington City, New Zealand Shred-X Full time

    **Customer Services Representative** **Post Haste Group** **Wellington** **Looking for an exciting new career in the freight industry?** **Then look no further, your future is here** Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and staff...


  • Wellington City, New Zealand HAYS Full time

    Customer Service Representative Temporary Assignment in Lower Hutt **Your new role**: Will be starting ASAP and you will be providing administration support and reception duties such as: - Meeting and greeting visitors - Scheduling appointments - Handle difficult enquires and have strong problem-solving/decision-making skills - General administrative tasks...


  • Wellington City, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Secure employment with iconic Kiwi Company **VTNZ Lower Hutt** is looking for a Customer Service Representative to join their team **part time working Monday to Friday, 8am - 12:30 pm** and every second Saturday morning.** **Benefits**: VTNZ values the training of its...


  • Wellington City, New Zealand Shred-X Full time

    **Customer Services Representative** **Wellington** - **Great team environment**: - **Opportunities for growth**: - **Full training provided** As part of the Freightways Group of companies, Post Haste is one of the leading courier service providers in NZ. Our core values are all around customer responsiveness, accessibility, accountability, and...


  • Auckland City, New Zealand KiwiRail Full time

    Req ID: 11238**Kia Ora** **We’re going places. Are you?** Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism experiences and Interregional commuter trains - The TranzAlpine, Coastal Pacific, Northern Explorer, Capital Connections and Te Huia services. Over recent years we have been embarking on transformational change...


  • Auckland City, New Zealand Gurnishan Enterprise Ltd Full time

    **CUSTOMER SERVICE REPRESENTATIVE(S)** **Customer Service Representative** As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, serving delicious coffees and food, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great...


  • Auckland City, New Zealand Madison Recruitment Full time

    **Are you looking for a customer service opportunity with the prospect of growth?** Madison is pleased to be recruiting for a well-known New Zealand cleaning company with a number of accolades to their name. They are a proven and award-winning company providing commercial cleaning and building services to companies throughout NZ and have franchises...


  • Auckland City, New Zealand Stellar Full time

    **Contract Type**: - Casual**Location**: - NZ - Auckland - North Island**Industry**: - Call Centre & Customer ServiceI am on the lookout for a customer service representative to start Next Monday as a customer service representative role working in a wholesale warehouse based in the North Shore. The role is office based across 5 days per week (Monday to...


  • Auckland City, New Zealand HAYS Full time

    Customer Service, Call Centre, Admin, Administration **Your new company** Join a highly reputable, global organisation, who provide their customers with a variety of services. They are looking for another customer service representative to join their close-knit office support team! **Your new role**: As a Customer Service Representative, you will play a...


  • Wellington City, New Zealand StraitNZ Full time

    At Bluebridge Cook Strait Ferries, it’s all about making sure our customers really do love the getting there and as New Zealand’s borders open and the world moves again, there’s no better time to step into your career in the travel industry! This is no ordinary, same-same kind of job. Our **Customer Service Representatives **are the face of...


  • Auckland City, New Zealand Horizon Recruitment Agencies NZ Full time

    Customer Service Representative Company Overview: Our company is a dynamic and innovative online Customer Service Representative committed to providing personalized and seamless travel experiences to our clients. We are currently seeking a Remote Travel Consultant to join our team and assist clients in planning unforgettable journeys from the comfort of...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 09:00 - 17:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. **In...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 9.30am - 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Auckland City, New Zealand TTEC Full time

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative** working on our client site in **Auckland, New Zealand** you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion for...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...


  • Wellington City, New Zealand StraitNZ Full time

    **Customer Service Representative (Fixed-term)***:Published**:30/08/2024 **Job Location**: Wellington / New Zealand- Since we first set sail in 2002, here at Bluebridge Cook Strait Ferries we’ve worked hard to make sure each of our sailings are a unique and memorable experience! - This is no ordinary, same-same kind of job. Our **Customer Service...