Insurance Administration Support
7 months ago
At Ando, we’re taking a fresh approach to the way insurance works in New Zealand.
Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences.
We have an exciting opportunity for a highly motivated professional with excellent relationship and people skills to join our high performing Operations Team as Administration Support, which makes up a critical part of our wider Broker facing Underwriting function. Ideally, you will have at least 12 months of insurance experience, with a proven track record of delivering exceptional customer service to intermediaries and by extension the end client. You’ll be comfortable following up documentation from both internal and external customers and have a passion for detail
**Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for**:
- Processing new business, renewal and endorsement closings.
- Receiving and loading new quotes into our systems for Underwriter review.
- Assisting with monthly credit control - allocation of payments, follow up of non-paid items and resolution of mismatched items.
- Providing office back-up (such as answering phones) when necessary.
**Perks of being an Andonian (not just limited to the below)**:
- Wellbeing (Sick) Leave 20 days per annum
- 1 week of paid parental discretionary leave to either parent
- $500 annual wellbeing allowance
- Discounted Ando Insurance Policies
- Hybrid working environment
- Dog friendly offices
- Social Club
- Life & Income Protection Insurance
- Career Coaching & Professional Development Support
- Employee Assistance Program
Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your insurance knowledge in an environment that encourages flexibility and forward thinking.
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