Engineer Research and Teaching Solutions

2 weeks ago

Dunedin, New Zealand University of Otago Full time

Engineer Research and Teaching Solutions

2201695

**INFORMATION TECHNOLOGY SERVICES**
**RESEARCH AND TEACHING IT SUPPORT**

**_About our team/Mō te tīma_**

The University of Otago is a research-intensive University with over 1,500 staff involved in academic research. Our Unit provides research and teaching specific IT support to enable researchers and teaching staff to continue to deliver high quality teaching and research outcomes.

Our team has a key focus to ensure we deliver solutions that meet the diverse needs of academic teaching and research which are secure, scalable, robust and in alignment with IT architecture principles.

**_The role/Te mahi_**

As a Solutions Engineer, your role will involve working extensively with Linux in the Red Hat ecosystem including Fedora and Centos and include opportunities to engage with SQL databases, web servers, version control systems and single board computer systems including Raspberry Pi and Arduino. We also architect and maintain mid-level HPC systems and access platforms.
We are seeking someone who is comfortable working in a command line environment and can educate themselves and stay up to date with new software and IT systems.
Key tasks of the role include:

- Collaborating with IT colleagues to implement and manage innovative, future focussed and scalable research/teaching infrastructure services and systems.
- Advising, configuring, and supporting research data storage, transfer, and exploitation solutions to support researchers in achieving their research outcomes.
- Undertaking configurations, installations, upgrades, decommissioning, testing, maintenance and administration of servers, operating systems, networks, associated layered software technologies and related products hosted by the research/teaching discipline/portfolio.
- Providing level 2 and some level 3 support and troubleshooting to researchers, including postgraduate students and/or teaching staff to minimise user/system down time.
- Providing consultation and advice to researchers and teachers outlining suitable available IT services, infrastructure and tools and help provision where needed.

You will work collaboratively with academic departments and the wider ITS teams to help understand where existing services can be leveraged and identify opportunities to develop new services that will benefit the University of Otago community.

**_Your skills and experience/Kā pūkeka me kā wheako_**

Previous experience working with and supporting software on research compute platforms in the areas of bioinformatics, data science and biostatistics would be advantageous.
- Previous experience in a medium sized environment supporting linux server operating systems, including installation, configuration, troubleshooting and upgrades.
- Experience with and knowledge of infrastructural systems including SAN’s, scripting languages, algorithms and research and teaching computing environments.
- Knowledge of system and directory security (e.g., intrusion detection systems); data backup/recovery; and disaster recovery processes.
- Knowledge of programming/command scripting languages such as Powershell, Python, PERL, PHP,.NET, shell scripting.

**_Further details/Pūroko_**

This is a permanent, full-time (37.5 hours week) position.

For further information, please contact Darren Hart via the contact details below.

**_Application/Tono_

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