Visitor Host

2 weeks ago

Christchurch, New Zealand Christchurch City Council Full time

Here at the Council, our work is our community. We feel a strong sense of connection to our city, as we play a vital role in making it the place to be, now and in the future. Our cohesive, capable team, enjoys working together every day to serve the Christchurch community. Join our team, and become part of an organisation where we are strongly connected to each other, to our work, and to our city.

We have an exciting opportunity available to work in one of the most visited public attractions in Christchurch - the Christchurch Botanic Gardens. The Botanic Gardens boasts a variety of significant plant collections, enticing 1.4 million visitors per year from all over the world. Information and advice is also provided to the 360,000 garden visitors that come through our Visitor Centre doors annually.

**About the role**

We are looking for a customer service superstar to join our team and provide exceptional service and assistance to our visitors and community. As a Visitor Host, you will proactively provide visitors diverse information about the Botanic Gardens, Hagley Park, local attractions, and events as well as engaging with customers in our exciting gift shop.

**About you**

To be successful in this role you will have excellent customer service skills and have the ability to work in a busy and rewarding environment. You will enjoy interacting with the community and have the ability to communicate with diverse customer groups.

**Skills and Experience**
- You'll have direct customer-facing and/or Visitor Services experience
- Experience in a retail background
- As you will be the first point of contact to the Botanic Gardens and the Visitor Centre you will also carry a wealth of knowledge of our City and Gardens and enjoy giving back to the community.

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:

- Access to training programmes, workshops, and development opportunities
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.

Feel like you don't meet every single requirement of the job description?

**Additional information**:
**_ Hours of work_**_ - We have 1 x permanent part time position available: _**
- Alternate week roster (September - May) Wednesday 6.75 hrs, Saturday 4.50hrs, Sunday 4.50hrs_
- Alternate week roster (June - August) Wednesday 5.75 hrs, Saturday 3.50 hrs, Sunday 3.50 hrs_

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:

- Access to training programmes, workshops, and development opportunities
- Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.

Feel like you don't meet every single requirement of the job description?

**Additional information**:

- Hours of work_ - Permanent Part Time position, as above
- Location_ - This position is primarily based at Botanical Gardens, Christchurch_

**_ Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._

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