E-Commerce Manager

4 days ago


Auckland, New Zealand Manage My Health Full time

Add expected salary to your profile for insights.Manage My Health is the market leader and provider of patient/provider/health consumer portals in New Zealand.
We provide state-of-the-art health technology solutions that enable health professionals to provide better healthcare to their patients and help consumers to better manage their health and wellbeing.
We are the leading digital health management platform in New Zealand with over 1.75 million registered users and growing at 40,000 new users every month.
We have recently invested in a digital marketplace to further our commitment to Health and Wellness.
We are committed to providing exceptional service and delivering high-quality products to our customers.We are seeking an experienced and dynamic E-Commerce Manager to lead and manage our Shopify-based marketplace for health and wellness products and services.
The ideal candidate will have a proven track record in e-commerce management, exceptional leadership qualities, and the ability to drive profitability and growth.
This is a strategic and hands-on role that requires both operational expertise and a visionary approach to building a successful e-commerce marketplace.Key Responsibilities:Oversee and manage the daily operations of the Shopify marketplace, ensuring a seamless customer experience.Optimize the online storefront for usability, functionality, and conversions.Collaborate with cross-functional teams to align commercial goals with marketing, sales, and operations.Take full ownership of the e-commerce business unit's P&L, including setting and achieving revenue and profit targets.Drive sales growth through pricing strategies, promotions, and product assortment optimization.Collaborate with the marketing team to drive traffic, improve conversion rates, and boost customer retention.Develop and implement digital marketing campaigns, including SEO, SEM, and social media strategies.Cultivate strong relationships with key suppliers and negotiate favourable terms and agreements.Ensure a seamless and satisfying customer journey through collaboration with customer service and user experience teams.Stay updated on industry trends and conduct competitor analysis to inform business strategy.Generate regular reports to assess performance and make data-driven decisions.Qualifications/Skills Required:Bachelor's degree in business, marketing, or a related field.Proven experience in e-commerce or retail management.Strong analytical and problem-solving skills.Excellent communication and negotiation abilities.Proficiency in data analysis and relevant software tools.Strategic thinking and ability to thrive in a fast-paced environment.Positive attitude and willingness to take initiative.Project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.If you are passionate about e-commerce and excited about the opportunity to lead a dynamic team in driving growth and innovation, we want to hear from you
Join our team and make a meaningful impact on the health and wellbeing of our customers and partners.Please note whilst we appreciate the time and effort taken to submit your individual application, only shortlisted candidates will be notified.Applicants for this position must have the right to work in New Zealand.
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