Interpreter

7 days ago

Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time

**Casual part-time**:

- ** Provide interpreting services between the health service provider and the patient who is unable to communicate in English or have limited understanding of English**

**Mō te tūnga | About the role**

At Interpreter Services, we call on a pool of interpreters dedicated to interpreting for non-English speaking and Deaf patients. The Interpreter Services booking team co-ordinate arrangements between the health professionals and the interpreter to ensure the patients have an independent interpreter present at the appropriate time and location. We are always on the lookout for trained interpreters and particularly speakers of both English and Cantonese, Mandarin, Filipino and Samoan but we have a demand for many, many other languages as well.

Most of the requests for interpreters are at Christchurch Public Hospital and Christchurch Women’s Hospital but we also get requests from Burwood Hospital, Hillmorton Hospital and Princess Margaret Hospital, some private practices, as well as home visits. At times the interpreters are required to phone the patient to for example, remind/advise them of appointments or actually translate over the phone.

In this role, you will be responsible for:

- Accurate interpreting between the health professional and the patient
- Maintaining confidentiality and privacy for the patient at all times
- Acting in a professional manner at all times
- Punctuality when attending all appointments - this is critical
- Ensuring all timesheets are accurately completed and signed and retuned to the Interpreting Services Office

**Ngā pūkenga me ngā wheako | Skills and experience**
- Fluency in English and at least 1 other language (Farsi and Cantonese)
- Professionally trained in interpreting preferably in a medical environment
- A NAATI qualification (or working towards it), NAATI recognised qualification.
- Managing patient confidentiality within your community
- Ability to prioritise your time
- Ability to relate to people of different ages and different backgrounds

**Mō mātou | About Us**
- “Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do”_

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Canterbury, is driven by our **ā Mātou Uara (Our Value**s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Health New Zealand**

When you work at Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Health NZ Canterbury, there could be a place for you

**Nau mai, haere mai, tauti mai**
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