Parts Interpreter

3 months ago

Christchurch, New Zealand TRT - Tidd Ross Todd Full time

At TRT you’ll be part of an inclusive culture where all TRT staff are encouraged to strive for their future and with TRT’s support, your future will always be brighter.
TRT are currently on the hunt for a Parts Interpreter / Customer Service Representative person to join our team. Someone who enjoys a fast-paced work environment, is team focused, goal-orientated, willing to learn and ready to have a laugh while getting the job done and always keeping the customers needs a top priority.

Reporting to the Branch Manager, you will provide high support to our internal and external customers for all queries regarding parts interpretation, quotes, sales orders and arranging of delivery.

In this role, you will make an impact in the following ways:

- Act as the first point of contact to our valued clients - both internal and external
- Maintaining a high level of accuracy in part interpretation and order processing
- Have the ability to prioritise competing work tasks
- Ensure all documentation is completed in an accurate and timely fashion

To be successful in this role, you will need the following:

- Previous experience as a parts interpreter is essential
- High attention to detail
- Previous Customer Service is essential
- Have a positive and can do attitude
- Sound working knowledge of heavy vehicle equipment and strong mechanical aptitude (Desirable)
- An understanding of parts sales, logistics and supply chain (Desirable)
- Confident and always striving for world class customer service
- Be computer literate

What we can offer you:

- Permanent full-time employment
- Monday - Friday 45 hours per week plus rostered Saturdays and on call work
- Fun, friendly working environment
- Ongoing training and support
- Career progression opportunities
- A supportive team with a good knowledge base
- The chance to be part of a progressive team that has the customer front of mind

Who are we?TRT are leading manufacturers of Heavy Transport Trailers, Mobile Cranes and Specialised Equipment in Australia and New Zealand. Privately owned, we offer fully integrated engineering design, manufacturing, and fabrication along with parts distribution and mechanical/crane service.

Live the TRT Values daily
- Outthink.
- Out serve.
- Own it.
- Open mind

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