Customer Service Consultant

3 weeks ago


Auckland City, New Zealand NHP Full time

Be part of one of the core functions of NHP
- Flexibility & Full Product Training provided
- Exposure to a broad range of customers

**Who We Are**:

- NHP are specialists in Electrical & Automation Products, Systems & Solutions
- Privately owned business (Over 50 years of Electrical & Engineering excellence)
- Local choice with the power of global partners
- 17 branches throughout Australia & New Zealand
- 15,000 stocked items; 75,000+ marked line items
- Driven by a team of over 800 dedicated & committed employees

**“At NHP we recognise that our people determine the success of our business”**.**

Are you looking for an opportunity where you can grow and develop with a progressive organisation? Are you bright, personable and do you genuinely enjoy working with a range of people? Then we would like to hear from you

**About the role**:
NHP’s Customer Service team are at the forefront of our business and provide first class support to our customers, both internally and externally. This role is integral in helping us build relationships with customers.

Please note - this is not a call centre role.

In addition, you will be responsible for:

- Providing technical support & customer service to NHP customer base of commercial clients
- Processing inbound inquiries - orders, returns, queries, services & general items
- Support & collaborate with the broader NHP business - liaise with a variety of people & departments
- Follow up to completion stage for all customer enquiries
- Maintain records & documents relating to customer activity

**What we are looking for**:

- Well established Customer Service skills & a genuine desire to meet our customer’s needs
- An ability to work with a range of different people & styles
- A willingness to learn and develop with the business
- Proactive, enthusiastic & self-motivated individuals
- Excellent communication skills

You will be guided by a strong leadership team & provided with all the tools you need to deliver impeccable support to our customers.

**What’s on offer**:
*Competitive base salary + super
- Free parking onsite
- FULL PRODUCT TRAINING PROVIDED
- The ability to develop & work your way up in the business
- A great place to work - the word ‘family’ encompasses who we are and how we do business
- A culture that encourages work / life fulfilment
- Ongoing learning & development to meet your professional development needs
- Access to an Employee Assistance Program for you and your family
- NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. As a company we are a proud partner with Southern Cross Kids’ Camps (SCKC) & assist them in expanding their programs to make a difference in the lives of disadvantaged kids._

**How to apply**:



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