Technical Lead

2 weeks ago

Auckland City, New Zealand AIA Full time

At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing.

Why work in AIA Technology?

In the Technology team, we strive to be at the cutting edge of technology. By delivering agile and innovative tech solutions, we use our expertise and technical skills to help support the organisations strategic goals. We also provide a range of invaluable IT support services to our employees and distribution partners.

To support the Ascend 200 strategy, we have embarked on a significant multi-year investment portfolio. Under the Technology, Digital and Analytics (TDA) program of work we are accelerating our digitisation of customer and distribution channels, our adoption of Cloud and our focus on being a data-driven organisation.

Come join us as we transform our capabilities and drive simplification throughout our tech stack.

The Opportunity:
At AIA we are big users of Salesforce. As part of the team you will get the chance to make the most of Salesforce Omnistudio, Lightning, Communities and Marketing Cloud to create beautiful digital experiences for customers, advisers and staff.

The role will champion a, ‘build it once and use it for everyone’ approach to simplify our business. Over time your leadership across our Salesforce and front end team will:
Improve our technical practices Drive technology simplification; and Foster an engineering culture across the team

As a project technical lead, this role will review and approve solution designs at Architecture Governance, create development estimates and lead technical implementation. The contribution will ensure a high quality engineering outcome is delivered and deployments are seamless.

In a project and BAU capacity, this role will be work with internal and external technical teams to set best practice standards, ensure there is clarity on expectations and mentor/assist other team members.

About the role:
Software delivery and technical development- Requirement analysis, solution design and development estimation- Technical design for assigned projects, small work requests and BAU activities across the technology portfolio.- Ensure that technical design aligns with the organizational system architecture through regular liaison with the Principal and Solution Architects

Leading and Mentoring Development Team- Work collaboratively with the AIA business SME’s, Project Managers, Development Teams (local and offshore) and vendors to deliver required software solution across the technology portfolio.- Support developers and resources new to AIA, in gaining an understanding of the AIA systems infrastructure and constraints- Assist developers with interpretation of the technical design- Contribute (where necessary) direction of developer activities as part of retaining ownership / management of the technical solution

Application Architecture- Take full responsibility for defining a technical solution based on detailed Business Requirements and aligned to the solution architecture across the technology portfolio.- Ensure all technical solutions are designed in alignment with AIA technical boundaries through ongoing consultation with Principal and Solution Architects. Ensure these designs are approved at Architecture Governance.- Create designs that address relevant areas of complexity and provide a fully considered and detailed solution design across the technology portfolio.

Technical Business Analysis- Along with the Technical Analyst for the Domain, and where needed, assess and understand the business requirements through liaison with the Project Manager and Business Analysts and involvement in workshops with the key business user groups/stakeholders- Validate business demands and document high level functional requirements- Provide input to the project estimation process to include the identification of required resource types, potential utilisation and geographical availability and allocation as well as effort and schedules for the technical components across the technology portfolio.

Creating a Functional Specification- Create a detailed Functional Specification where relevant across the technology portfolio.- Establish clear technological boundaries that align with the organizational solution architecture- Ensure all necessary documentation is prepared with the inclusion of full technical data and detail

Setting up Development Environment- Support developers (local and offshore) with establishing a suitable development environment across the technology portfolio in close consultation with the Project Manager and Release Manager- Champion and develop best in class CI/CD practices- Understand and facilitate environment sharing (a unique constraint of AIA) in close consul

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