Ecommerce Category Manager

1 month ago

Auckland City, New Zealand The Warehouse Full time

Company Description

Do you have a strong understanding of online trading, what sells and drives sales, can hit the ground running and available for a contract ASAP?

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model, ensuring we remain laser-focused on our customers and markets specific to them. Retail is more competitive than ever, and we need to bring our A-game

We’re looking for a switched-on, self starter to join the team for a couple of months contract to support a peak period for us - starting ASAP

Job Description

As eCommerce Category Manager, the role centres around developing and implementing online category plans and campaigns to achieve respective forecast. You'll work across business in developing strategies to ensure your online Category is optimally merchandised (is fully optimised). This is a multi-faceted role, a solid mix between, strategic, creative, analytical and implementation.

A large part of your day-to-day will involve analysing product performance and trends, and then turning the data into key insights around possible improvements and how to drive sales. There is a huge amount of scope to influence & change the way our customers interact with us on a digital platform.

Core responsibilities will see you:

- Prioritise categories within your portfolio based on online performance
- Collaborate with Merchandise and Marketing to develop category online plans based on customer, channel and product insights, competitive environment & international best practice
- Identify category gaps and drive online range extension
- Influence & coordinate across teams to deliver against plans and wider business strategies
- Identify category trading opportunities for online events or promotions
- Prepare and maintain category online event calendar
- Manage category presence online to support promotional activity of wider business
- Identify and coordinate marketing and digital content support for category-specific promotions
- Analyse and understand detail behind performance reports and use them to identify potential opportunities or deficiencies
- Provide regular reporting on category performance
- Identify category merchandising opportunities & implement improvements to search, navigations, filters and sorting rules

Qualifications

There is no playbook for this role so we will rely on your comfort to roll up your sleeves and join us pave the way, embracing new ways of working and reshaping our category digi focus and activities.

We are looking for:

- Intermediate to advanced Excel including ability to do basic VLOOKUPs
- Strong analytical & numeric skills
- Experience with Google Analytics
- Strong relationship building & influencing skills
- Commercial & customer focused mind-set
- Creative problem solving & multitasking ability
- A team player but also able to work independently
- Enthusiasm for online
- Prior experience of ecommerce or category management preferred

It would be great if you also have:

- Understanding of SQL/Databases advantageous
- XML experience a bonus
- Knowledge & experience with Salesforce Commerce Cloud, Salesforce Marketing Cloud, Eagle Eye, BazaarVoice

Additional Information

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