Hardware Team Leader

4 weeks ago


Auckland City, New Zealand Mitre 10 Full time

**About Us**:
Mitre 10 needs no introduction as a proudly New Zealand owned and operated business - you see us in almost every town in NZ. Mitre 10 MEGA Henderson, as part of Mitre 10 (New Zealand) Ltd, is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

This is your chance to grow your career within our “big box” format store, where you will have the opportunity to develop your skills, while working in a role with heaps of variety and scope to advance your career.

**About the Role**

We are seeking a dynamic, passionate and motivated Retail Team Leader to join our team at Mitre 10 MEGA Henderson to help lead team members in the Hardware department.

Combining your strong retail background and your ability to take the initiative, this role will see you support the Zone Manager to lead an already established and successful team and demonstrate your ability to challenge, motivate and drive the team in a fast pace and fun environment delivering exceptional customer service to our customers.

You will assist in the day-to-day management of the Hardware department to achieve maximum profitability, growth and efficiency within all departmental aspects and procedures of the store.

This a full-time position, 40 hours per week working Sunday to Thursday

**This role will support the Zone Manager with**:

- Managing and maintaining the department;
- Ensure team members provide the best customer service possible;
- Maximising sales and profitability;
- Personnel productivity and efficiency;
- Continually improve stock availability and inventory controls;
- Visual merchandising and housekeeping;
- Health & Safety compliance awareness;
- Promote a team culture that encourages a positive working environment.

**We are looking for someone with**:

- Retail leadership experience;
- Strong organizational skills;
- The ability to manage a varied and busy work load;
- Friendly and outgoing personality and great communication skills;
- Excellence in sales with and the ability to assess customer's needs and a passion for providing a high quality customer experience;
- Desire to achieve targets and drive performance daily;
- High levels of energy and self-motivation;
- Merchandising and solid product knowledge relevant to this department.

**What we offer**:
Not only will you be able to join a fun, dynamic work environment you will also receive:

- Ongoing training, support, and growth opportunities
- Great staff buying privileges
- On-site parking
- The opportunity to join an established company


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