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Senior Business Liaison Officer

4 months ago

Wellington City, New Zealand New Zealand Government Full time

Senior Business Liaison Officer, Operations and Logistics
The New Zealand Qualifications Authority is seeking a Senior Business Liaison Officer to join the Operations and Logistics (OAL) business unit in Assessment Division.
Whakatairangatia ngā kete o te mātauranga ki te ao mārama E te tai whakarunga, e te tai whakararo - nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.
May the baskets of knowledge (education) be brought into the world of light. We welcome one and all to join us at the New Zealand Qualifications Authority.
About the role
The Senior Business Liaison Officer coordinates the service delivery to key internal clients. The position holder will develop and maintain a detailed understanding of client requirements, contribute to long and short-term planning, organise the delivery of services on a day-to-day basis and monitor service performance against agreed criteria. The role includes coaching and mentoring of Business Liaison Officers within the team and may also involve acting for the Team Leader from time to time.
This role will be supporting our Ngā Poutoko Aromatawai Māori business unit. It would be an advantage if you have knowledge of te reo and tikanga Māori, with an ability to incorporate this into your day-to-day work.
Skills and experienceWe're looking for a person who enjoys working in te ao Māori and diverse teams, with good communication skills, has good keyboard skills and a strong knowledge of Microsoft Office programmes, with the ability to quickly learn new processes and systems. Previous experience working in an office environment and providing high quality customer service would be an advantage.
If you believe you have the right mix of skills and knowledge and are passionate about making a positive contribution to the educational success of our tamariki, then you may be the person we are looking for.

**What we can offer**: - A supportive team / whanau environment
- A role with lots of variety
- Development and career progression opportunities
- To find out more click here NZQA Staff Benefits
If you would like to discuss further, please call Ruiha Biddle on 04 463 3373.
Applications close at 5.00 pm on Friday 31 March 2023.