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Customer Support Advisor

1 month ago

Masterton, New Zealand Brandt Tractor Full time

**ARE YOU LOOKING TO TAKE YOUR SALES CAREER TO THE NEXT LEVEL WTH A GLOBAL COMPANY?**

As a business, we are in an exciting growth phase and looking for a Territory Manager - Construction and Forestry to join our Pukekohe Sales Team.

**Who are we?**

Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support from dealerships across Australia, New Zealand, and Canada. Brandts mission is focused on enabling customer success by providing practical and reliable equipment solutions and support. Customers count on Brandt to keep them moving forward, with remarkable customer service and industry-leading brands such as John Deere.

**What does the role look like?**

As a Territory Manager, you will bring enthusiasm and desire to learn to the table daily on a team dedicated to world-class customer service and solutions. You are passionate and committed to our current and future success in the ever-changing world of work.

**_Duties and responsibilities include:_**
- Represents the company for the sale of equipment to customers within a geographic area (which Brandt may amend from time to time, at its sole discretion)
- Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership.
- Implement and maintain regular call cycles within a given area of responsibility.
- Monitors competitive activity/products and communicates to management in a timely manner.
- Maintains all customer information in assigned territory for sales management.
- Knows and follows a defined sale process.
- Achieves sales objectives set by Brandt as part of the sales planning process, including but not limited to market share.
- Maintains assigned company vehicles and equipment.
- Assists with the preparation and execution of customer events.
- Conduct new equipment field demonstrations.
- Monitors trends in customers' business activities.
- Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods.
- Attends applicable sales training events/seminars.
- Reports to Brandt as directed, including by way of sales reports as managers require.
- Maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes.
- Any other reasonable duties and responsibilities Brandt sets from time to time.

**_What are we looking for?_**
- Sales industry experience and comprehensive knowledge of heavy equipment are considered an asset.
- Strong customer service skills
- Highly motivated and self-directed
- Excellent communication, presentation, and organizational skills
- Ability to build relationships and prospect new accounts.
- Must be able to obtain or have a valid passport and be able to travel internationally.

**_What's in it for you?_**
- Attractive remuneration package.
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development.
- Advancement Opportunities.

**Please note that we have multiple roles across our branches - for a full list please check out our website: Brandt Careers | Jobs at Brandt