Customer Support Advisor

6 months ago

Masterton, New Zealand Brandt Tractor Full time

**ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?**

Our** Masterton **branch** seeking a proactive and customer-oriented Outbound Customer Support adviser to join our team.

**_About us:_**

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.

At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.

**_About the role:_**
- Conduct outbound calls to existing and potential customer to offer information on Brandt parts, maintenance, and repair services.
- Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.
- Assist customers in identifying their parts and service needs accurately.
- Provide detailed information on Brandt parts, pricing, and service options.
- Collaborate with service team to schedule appointments and allocate resources efficiently.
- Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
- Maintain accurate records of customer interactions, orders, and service history in our CRM system.
- Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
- Stay update on the latest Brandt product releases, service offerings and industry trends.

**_About you:_**
- 5+ years previous sales experience in heavy equipment industry (in similar role is preferred)
- Previous experience in outbound customer service, Telemarketing, or sales roles.
- Strong knowledge of agriculture equipment parts and service.
- Excellent communication and interpersonal skills.
- Ability to build report and maintain positive relationships with customers.
- Results driven with focus on achieving sales targets.
- Proficiency in computer systems and software used in customer relationships management (CRM)
- Ability to work independently and as part of a team.
- Strong organisational and time management skills.
- Ability to Plan, develop, and communicate territory coverage to maximize sales potential.
- High school diploma or equivalent. Heavy equipment industry technical training or Certification is a plus.
- Ability to travel within the territory and work flexible hours.
- A valid driver's license and clean driver's abstract are required.

**_What we offer:_**
- Attractive remuneration package
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development
- Advancement Opportunities
- Employee Assistance Program

At Brandt we strive to design a better way to work with employees to help them maximize productivity and achieve their potential. Our goal is to build a strong team of unique talents and perspectives and we welcome your ideas on how to make us even better. It starts right here with people like you.

**ARE READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW

  • Customer Support Advisor

    6 months ago

    Masterton, New Zealand Brandt Tractor Full time

    **Are you ready to start your next chapter with a leading business?** Brandt have an opportunity for a Customer Support Advisor to join our Masterton Branch in the parts department. **_About the role:_** - Conduct outbound calls to existing and potential customer to offer information on Brandt parts, maintenance, and repair services. - Meet and exceed...

  • Customer Support Advisor

    3 months ago

    Masterton, New Zealand Brandt Tractor Full time

    **ARE YOU LOOKING TO TAKE YOUR SALES CAREER TO THE NEXT LEVEL WTH A GLOBAL COMPANY?** As a business, we are in an exciting growth phase and looking for a Territory Manager - Construction and Forestry to join our Pukekohe Sales Team. **Who are we?** Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support from dealerships...

  • Customer Advisor

    2 months ago

    Masterton, New Zealand Computer Concepts Full time

    **General information**: - Location- Masterton- Expertise- Retail, Sales- Job Level- Entry- Employment Type- Permanent part-time- Close Date- 18-Oct-2024- Ref #- 58428**Description & Requirements**: **Join Aotearoa’s #1 Mobile & Digital Services provider and Build Your Career!** **MŌ TĒNEI TŪRANGA MAHI - ABOUT THE ROLE** You'll primarily be the...

  • Customer Advisor

    3 months ago

    Masterton, New Zealand Computer Concepts Full time

    **General information**: **Location** Masterton **Expertise** Retail, Sales **Job Level** Entry **Employment Type** Permanent full-time **Close Date** 20-Sep-2024 **Ref #** 58007 **Description & Requirements**: **Join Aotearoa’s #1 Mobile & Digital Services provider and Build Your Career!** **MŌ TĒNEI TŪRANGA MAHI - ABOUT THE ROLE** You'll...

  • Parts Advisor

    6 months ago

    Masterton, New Zealand Toyota Full time

    TRC Toyota Masterton has a position available for a Parts Advisor to join our busy crew. This is a rare opportunity! Check out what’s in it for you! - Be an integral part of an established and successful company - Manawatu & TRC Toyota.- Great support from our Service and Parts Team Leader and Group Parts Manager- A great opportunity to further your...

  • Learning Advisor, Wairarapa Ucol

    3 weeks ago

    Masterton, New Zealand UCOL Full time

    **UCOL** **Education** - **Part Time**: - **Application Closes 25 Nov 2024**: - **Wellington - Masterton**: - **Teacher Assistant** **Kairuruku Akoranga (Learning Advisor) - Part-time (24 hours per week)** Do you enjoy working in a diverse environment where no two days are the same, while balancing your delivery of learning support to meet the needs of...

  • Organisational Development Advisor

    5 months ago

    Masterton, New Zealand LGJobs Full time

    We’re looking for an enthusiastic organisational development professional to join our dedicated and friendly Human Resources team. This role is permanent, based in our central Wellington office. **About the role**: As Organisational Development Advisor, you will be responsible for leading our employee engagement efforts, including our twice-yearly...

  • Service Advisor

    5 days ago

    Masterton, New Zealand Toyota Full time

    TRC Toyota in sunny Masterton requires a positive-people-person to join our Service team! Is it time for you to join our fantastic company (Manawatu & TRC Toyota) and kick start, or maybe progress your existing career in the automotive world? Why not experience a company proud to be committed to our local community, celebrating success, equal opportunity...

  • Junior HR Advisor

    6 months ago

    Masterton, New Zealand Plunket Full time

    Are you looking to continue to grow your career in HR? Look no further! We have an opportunity for a Junior HR Advisor to join our team in Wellington on a permanent, full time basis. You will gain experience across various HR disciplines within an organisation that is focused on supporting pēpī,whānau and communities across Aotearoa. **Te...

  • Principal Stakeholder Engagement Advisor

    3 months ago

    Masterton, New Zealand Plunket Full time

    Whānau Āwhina Plunket people are at the heart of what we do, our frontline kaimahi impact the lives of whānau from across Aotearoa on a day to day basis, providing reassurance and clinical advice in homes, clinics and in community settings. We’re seeking a Principal Stakeholder Engagement Advisor preferably based in Wellington to join our team in a...

  • Special Education Advisor

    1 week ago

    Masterton, New Zealand Ministry of Education NZ Full time

    Job Type: Permanent- Location: Masterton, NZ**Help shape the future of Education**: - We work to _**_shape_**_ an _**_education_**_ system that delivers _**_equitable_**_ and _**_excellent outcomes_** Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different...

  • Graduate Policy Advisor

    6 months ago

    Masterton, New Zealand LGJobs Full time

    **_Rere ngātahi, rere tapatahi, rere tai arapuke. Flow together, flow with integrity, flow to meet the swell (challenge)._** Our values here at Masterton District Council are our professional compass - steering us towards positive, empathetic interactions with our colleagues and the public. They give us the tools to use when faced with difficult situations...

  • Senior Technical Advisor

    1 month ago

    Masterton, New Zealand CGR Services Full time

    Mō te tūngaAbout the roleThe Senior Technical Advisor is the lead advisor responsible for providing maintenance support policy, technical advice and engineering support on sensing and optical operational equipment for the Defence Equipment Management Organisation (DEMO).Equipment includes Surveillance, Target Acquisition and Night Observation (STANO)...

  • IT Support Specialist

    5 months ago

    Masterton, New Zealand Computer Partners Full time

    Location: Wairarapa (Masterton) Overview: An IT company in Masterton looking for a multi-talented individual to fill the role of IT and Customer Service Specialist. This position requires a diverse skill set encompassing IT support, customer service, and reception duties. If you are a proactive problem-solver with a passion for technology and customer...

  • Customer Care Manager

    3 months ago

    Masterton, New Zealand Plunket Full time

    At Whānau Āwhina Plunket, people are at the heart of what we do. Our teams care for pēpi and whānau across Aotearoa on a day to day basis, providing reassurance and clinical advice in homes, clinics and in community settings. We are seeking an innovative and collaborative **Customer Care Manager** to join us in a **permanent full time** position. **Te...

  • Casual Customer Service Banker

    3 months ago

    Masterton, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding tūranga (role) with plenty of opportunity to ako (learn). If you can imagine a better...

  • Customer Service Team Member

    6 months ago

    Masterton, New Zealand The Warehouse Full time

    Company Description The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role...

  • Au Customer Service Representative

    5 months ago

    Masterton, New Zealand Powershop Full time

    Company Description Our Masterton office is part of Meridian Energy, the largest producer of renewable electricity in Aotearoa. Meridian provides Contact Centre services under a contract to Shell Energy (who owns Powershop Australia). Here in Masterton we take the best parts of both a modern and unique workplace while harnessing Meridians great reputation...

  • Operations Support

    6 months ago

    Masterton, New Zealand Go Bus Full time

    **Get on Board with Go Bus Transport and come join our great team in Masterton!** We are looking for a **4 months Fixed Term** Operations Support. Reporting to the Depot Manager, you will provide operational support to the Wairarapa Operations based in Masterton. You will also be required to drive a school run from time to time. Go Bus Transport is the...

  • Operations Support

    6 months ago

    Masterton, New Zealand Go Bus Full time

    **Get on Board with Go Bus Transport and come join our great team in Masterton!** We are looking for an Operations Support/school bus driver. Reporting to the Depot Manager, you take a Team Leader approach to provide operational support to the Wairarapa Operations based in Masterton. You will also be required to drive a school run from time to time. Go Bus...