Team Leader

3 weeks ago


Wellington City, New Zealand Datacom Full time

Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role
Grow your leadership career and personal brand in our NZ Connect CX Operations team
We have an exciting, new permanent full time opportunity for a Team Leader to join our Connect team in NZ
As a Team Leader, you will be responsible for providing leadership and operational management of a team. You will drive and develop team performance and coach team members to provide exceptional customer service. To be successful in this role, you will be someone who leads example, who is inspiring and supportive to others, passionate, customer orientated and results focused.

**What you’ll do**:

- Develop, coach and support your team to achieve quality and productivity targets
- Drive team engagement and morale
- Respond to general and escalated queries from customers, clients and team members
- Lead by example in areas of professionalism, conduct, punctuality and leadership
- Develop action plans to optimise performance and drive continuous improvement
- Drive dedication to customer service and share knowledge within the team
- Identify areas of potential efficiency improvements
- Conduct monthly 1:1's to review performance and provide coaching and feedback to individuals to support their personal development

**What you’ll bring**:

- Willingness to obtain clearances required for the role
- A passion for people leadership, coaching & development and the ability to drive team engagement
- Reliable with good attendance and adherence record
- Consistency in meeting KPI’s across both phone-based and quality metrics
- Have high attention to detail and organizational skills
- Be enthusiastic and willing to build relationships with team members and support staff
- Team Leading experience preferred

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

LI-DNI


  • Pm Team Leader

    4 weeks ago


    Wellington City, New Zealand Team Global Express Full time

    Location: Wellington Full Time - Stable Team, Great Culture - A rare opportunity to lead this important branch function - Immerse yourself in our inclusive, diverse, and supportive company About Team Global Express NZ Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers...

  • Pm Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Team Global Express Full time

    Location: WellingtonFull Time Stable Team, Great Culture A rare opportunity to lead this important branch function Immerse yourself in our inclusive, diverse, and supportive companyAbout Team Global Express NZTeam Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New...

  • Team Leader

    4 weeks ago


    Wellington City, New Zealand KiwiRail Full time

    Date: 14-Apr-2023- Location: Wellington, KiwiRail Ltd, NZ, 6011- Business unit: Rail Operations- Position status: Permanent- Employment type: Full Time- Level of experience: Experienced**NEW YEAR! NEW JOB?! NEW YOU? We are looking for a committed person to start their Rail Career in this role and become part of our One Winning Team!** - **Join a friendly and...

  • Team Leader

    3 weeks ago


    Wellington City, New Zealand Healthcare of New Zealand Full time

    At NZCL, we are dedicated to support disabled people in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions. We are looking for an energetic and motivated team leader for our Intensive Support Services for our youth and young adults in Wellington. You...

  • Team Leader

    2 weeks ago


    Wellington City, New Zealand T&G Global Full time

    **About us** For over 125 years, T&G Fresh has nourished generations of Kiwis with fresh fruit and vegetables. We grow, pack, market, sell, distribute, import and export fresh produce from our own orchards and farms, as well as from over 1,200 Kiwi growers. Our mindsets are**:Do the Mahi, Be Bold, One Team and Take Good Care**. Our talented team members...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    Full time, permanentExt pay parity leadership stepAbout Te Whare AkoTe Whare Ako has strong whānau values and beliefs that promote tuakana teina and whanaungatanga. We reflect our local community, our commitment to the Treaty of Waitangi, Te Whāriki, and the vision of learn, laugh and play.About the role - Te KaupapaWe have an opportunity for a team leader...

  • Team Leader

    7 days ago


    Wellington City, New Zealand Healthcare of New Zealand Full time

    At NZCL, we are dedicated to support disabled people in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions. We are looking for an energetic and motivated team leader for our Residential Home in Wellington. You will lead a team in supporting our people...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Brosnan Full time

    We are in search of a remarkable Team Leader - Asset Management to join our incredible team at Brosnan in Johnsonville, Wellington.Growing your career as a Full time Team Leader - Asset Management is an incredible opportunity to develop critical skills.If you are strong in planning, attention to detail and have the right drive for the job, then apply for the...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand NZ Qualifications Authority Full time

    Team Leader, Qualifications Recognition Services - Fixed-TermWhakatairangatia ngā kete o te mātauranga ki te ao mārama E te tai whakarunga, e te tai whakararo - nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.May the baskets of knowledge (education) be brought into the world of light. We welcome one and all to join us at the New Zealand...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand KiwiRail Full time

    Date: 14-Apr-2023- Location: Wellington, KiwiRail Ltd, NZ, 6011- Business unit: Rail Operations- Position status: Permanent- Employment type: Full Time- Level of experience: ExperiencedNEW YEAR NEW JOB? NEW YOU? We are looking for a committed person to start their Rail Career in this role and become part of our One Winning Team- Join a friendly and...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand NZ Qualifications Authority Full time

    Team Leader - International - PermanentWe have an exciting opportunity for an experienced and enthusiastic people leader with strong senior level experience of operational policy and international education to join the Policy and International team at NZQA.Whakatairangatia ngā kete o te mātauranga ki te ao mārama E te tai whakarunga, e te tai whakararo -...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Healthcare of New Zealand Full time

    At NZCL, we are dedicated to support disabled people in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions.We are looking for an energetic and motivated team leader for our Intensive Support Services for our youth and young adults in Wellington. You will...


  • Wellington City, New Zealand Civil Aviation Authority of New Zealand Full time

    Permanent- Salaried Full Time- Wellington, NZ, 6011 Auckland, NZ, 2150 Christchurch, NZ, 8544Are you an experienced people leader with a track record of building strong teams with a passion for digital technology and project management? If so, we invite you to be a driving force in our Digital Team as the Team Leader, Engineering! - Proven experience in a...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand T&G Global Full time

    About usFor over 125 years, T&G Fresh has nourished generations of Kiwis with fresh fruit and vegetables. We grow, pack, market, sell, distribute, import and export fresh produce from our own orchards and farms, as well as from over 1,200 Kiwi growers.Our mindsets are:Do the Mahi, Be Bold, One Team and Take Good Care. Our talented team members embody these...


  • Wellington City, New Zealand New Zealand Government Full time

    The Civil Aviation Authority and the Aviation Security Service offer distinctively different career opportunities and embrace diverse talent. All jobs at the Authority contribute to ensuring safe and secure skies to help New Zealand fly. The Civil Aviation Authority is the regulatory arm of our organisation and the Aviation Security Service is the...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand NZ Ministry for Primary Industries Full time

    Job Title: Team Leader Maximising Carbon ProgrammeRole type: Full Time, Fixed Term until 30 June 2026Location: WellingtonSalary band: $113,626 to $152,318 depending on skills and experienceKōrero mō te tūranga - About the RoleWe have an exciting opportunity available as the Policy Team Leader within the Maximising Forest Carbon Programme.In this role you...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Team Leader

    4 weeks ago


    Wellington City, New Zealand Department of Internal Affairs - Te Tari Taiwhenua Full time

    **Type**: Permanent **Hours**: Full time **Job location**: Wellington **Business Group** : Services and Access **Branch**: Service Delivery and Operations **income**: $68,060- $92,081 Working at the Department of Internal Affairs, you'll have the opportunity to make a real difference in the lives of New Zealanders. We have a permanent full-time...


  • Wellington City, New Zealand HAYS Full time

    Accounts Team Leader Based in Lower hutt ! **Your new company** Your new company is based in Seaview and is well known in their sector, they are looking to on Board an Accounts Team Leader for 8 Months. **Your new role** - Oversee Daily Accounts payable/receivable & bank reconciliation - Process fortnightly payroll - Prepare budgeting reports and...

  • Payroll Team Leader

    3 weeks ago


    Wellington City, New Zealand H2R Consulting Full time

    **Location**: Wellington Type: Contract or Temp Reference: 670804 I am immediately seeking a talented Payroll operational/ BAU Team Leader to assist for 2-3-4 months while our client recruits for this as a perm role. This is an hourly rate contract paying $80.00-$120.00 per hour dependant on experience. There may be scope for other work also, this is a...