Roster Officer Corporate

4 weeks ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

**Mō te tūnga | About the role**
- 1.0FTE (40 hours a week), Permanent role
- Monday to Friday 830am - 5pm

The Rostering Support kapa (team) is a fundamental part of the Human Resource Shared Services (HRSS) whānau (family). They tautoko (support) the largest workforce in the South Island ensuring we pay our kaimahi (staff) accurately, on time, every time. They’re hard-working and dedicated delivering their mahi (work) to high standards putting the kaimahi (staff) at the centre of what they do.

Our team is made up of 9 fantastic specialists who are very inclusive, friendly, supportive and celebrate the wins/milestones. As a Roster Officer, you’ll report into the Rostering Support Team Leader.

Key everyday responsibilities include:

- Providing essential support and advice to our managers;
- Translating information about who worked what and when into wages;
- Being the gatekeeper to good quality payment data.

Alongside this, there are always projects and initiatives that need to be supported too:

- Collaborating with colleagues and kaimahi (staff) to review and continuously improve the way we work;
- Training and support of our people leaders and roster transactors;
- Making sure we comply with legislation;
- Helping prioritise work;
- Providing information for audits.

We are located in the Corporate Office, Christchurch City Centre. The ability to work from home on occasion and have flexibility of hours is also a possibility.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3. For further information about the administration and clerical pay equity settlement - Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand

**Ko wai koe | About You**

To be successful in this role, you should be comfortable in a complex, diverse and fast-paced work environment. We need someone who’s resilient, driven, works well under pressure and is unphased by delivering to deadlines while achieving a high level of accuracy. This role would suit an energetic problem solver with a keen eye for detail who can adapt their style and focus when the need arises. Drive and determination to deliver excellent customer service is a must.

**Ngā pūkenga me ngā wheako | Skills and experience**

You’ll be working with complex reports so should have an intermediate knowledge of systems and reporting tools. Being familiar with employment agreements and the various aspects of paying people would be ideal, as well as experience of the health sector or other large 24/7 organisations.

Your skills should include:

- A team player who values diversity and enjoys working with people from all backgrounds.
- Being familiar with Microsoft Office (Excel, Word, Outlook)
- A basic understanding of the mechanics of paying people
- Problem solving and conflict resolution
- Accurate data entry and good attention to detail
- The ability to meet tight deadlines
- Being customer focused

**Ngā** **hua | Benefits**
- Ongoing training and development
- Health New Zealand employee benefits

When you work at the Health New Zealand, Te Whatu Ora, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and business.

**Mō mātou | About us**
- “Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do”_

Health New Zealand, Te Whatu Ora, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring continuity of services in the health system.

Here in Canterbury, Waitaha, we deliver health services to the almost 600,000 people that live in the Canterbury region. We are committed to Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations.

**Position Ref**:RosterOfficer1

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