Early Resolution Facilitator Employment Services

5 months ago

New Zealand New Zealand Government Full time

Discover a career with purpose at MBIE

Discover a career with purpose at MBIE
- Grow your career in employment relations
- Advance your facilitation and early resolution mediation skills
- Bring your communication and conflict management skills
- Salary range of $72,869 - $83,292 per annum depending on experience
- Based in Christchurch or Wellington
- Two permanent positions Tēnei tūranga - About the Role: The Early Resolution Facilitator is a member of MBIE’s Early Resolution team within Dispute Resolution in the Employment Services Branch. The team’s work is aimed at the prevention and early resolution of employment disputes. Early Resolution Facilitators provide early assistance to employees and employers to resolve workplace issues early, quickly, and informally before they escalate. The role recognises that problems are better resolved promptly by those directly involved.

Why work for us?

This is an exciting opportunity to join the Early Resolution team within Dispute Resolution in the Employment Services Branch. You will provide assistance, information, facilitation, in order to assist employees and employers to resolve their workplace problems promptly.
We aim to create a culture where our people are empowered to bring in fresh perspectives to issues and are challenged to think outside the box. MBIE offers significant opportunities for developing experience across a broad variety of areas. We encourage excellence and will proactively support your development through on-the-job learning, training, and participation in developing this new service.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required
- A strong interest in and/or study towards developing a career in employment relations, mediation or dispute resolution
- Experience in employment relations, labour standards, dispute resolution, facilitation and/or negotiation would be an advantage
- Excellent communication skills and the ability to build rapport with people from different backgrounds and ethnicities
- Ability to act impartially
- Strong analytical and critical thinking skills to make effective and sound decisions
- Flexibility in approach to problem solving
- Ability to be a professional influence in challenging situations
- Ability to maintain detailed and accurate records
- Strong team player with ability to work collaboratively
- Highly learning, agile and with strong ability to contribute to and support a team learning culture
- Strong time management skills with the ability to prioritise your workload
- Must have legal right to live and work in NZ

**Ētahi kōrero mō MBIE - About MBIE**:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi - Better Together
- Māia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It

Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

**Me pēhea te tono - How to Apply**:
Applications close on 30 Jun

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