Restaurant Manager

7 months ago

Auckland City, New Zealand SO Full time

**Company Description**
SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with its Avant-garde design and creative approach to the world of luxury.

We are on the lookout for a **Restaurant Manager** who will take charge of our signature F&B Outlet, **Harbour Society** If you are all about delivering the best guest experience and passionate about sharing your extensive food & beverage knowledge to help develop the rest of the F&B team then this role is for you So come join us in the front row at **SO/ Auckland** and become a part of Accor's lifestyle brand collective **Ennismore**
**Job Description** THE ROLE**
- Manage the daily operation of Harbour Society and help deliver the best guest experience
- Be part of the creative process of all things F&B from menu design, beverage pairing, and activations
- Lead and mentor the Harbour Society FOH team and create help shape a collaborative culture based on mutual respect and trust
- Review, implement and maintain operational standards, ensuring efficiency delivery of the highest standards of service
- Handling any guest queries that come through including bookings, special requests etc
- Responsible for the stock take of the outlet with accuracy and efficiency and assisting in the financial performance targets of the outlet
- Management of the team, including payroll, rosters, daily briefings, onboarding, recruitment, performance reviews
- Overseeing micros for the department and correct use of it during shifts (including training of staff on micros), and advise of any updates/changes required to be in line with guest offerings
- To liaise with the other departments in the hotel on a daily basis to ensure smooth operations

**Qualifications** THE PERSON**
- Proven experience in a 5 star hotel/established restaurant hotel environment with a minimum of 2 years leadership experience
- Ability to thrive in a fast paced environment
- Knowledgeable in current F&B trends, industry best practices, the local culinary scene and a understanding & appreciation of the luxury-lifestyle space
- LCQ/current Managers Certificate/First Aid/Food Safety/Health & Safety focused
- Strong leadership and team-building skills with a proven ability to build and maintain good relationships with all guests and staff
- Proven experience in meeting budgeted and forecasted for costs for payroll/wage costs and department costs, P&L, budgets
- Excellent numeracy, verbal and written communication skills
- Flexibility in working with a rotating roster and different shifts as operationally needed

**Additional Information** SO/ BENEFITS**
- The opportunity to really make an impact and bring the SO/ Brand to life in New Zealand
- The chance to challenge the norm and work in an environment that is both creative and rewarding
- Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands
- International accommodation and retail discounts across varying Ennismore & Accor Hotels properties with access to Family & Friends Hotel Discounts as well for some Hotel Brands as well
- Opportunities for further development and worldwide career progression within Ennismore/Accor

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