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Senior Systems Engineer

4 months ago

Wellington City, New Zealand Datacom Full time

Our Purpose
Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

Why You Want to Join Us - Our Team and Culture, Benefits, Career Growth and Flexibility
We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally across Australia, ASIA, US and the UK. In the regions we continue to grow and actively support local workforces and their families, and we are focused on being a great place to work to facilitate an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

- STABILITY - In an ever-changing world with many insecurities, your job is safe at Datacom. During the recent lockdowns, for example, no people left the organisation as a result.
- SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the very best talent.
- BENEFITS - Impressive benefits such as FREE Healthcare and FREE Life Insurance from leading providers, and considerable discounts from local IT and Office retailers.
- DEVELOPMENT - A strong focus and dedication towards employee development with our meticulous ‘career framework’ mapping out the next steps of your career. You will have access to online training portals and, where applicable, we will even cover the costs of any industry certifications.
- OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume, and great long-term opportunities to progress within.
- FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week.

About the Role
As Senior Systems Engineer - Linux, your role is to manage and maintain the Linux/Unix server environment and to provide proactive and reactive support services. The managed services team(s) are engaged by our customers to maintain the availability and reliability of a their core infrastructure. You will be using Automation tools such as Ansible on a day-to-day basis and may be required to assist customers with Application rollouts via Ansible at times.
In conjunction with the rest of the Managed Services team, you will be accountable for the timely action of customer service requests, within agreed service levels, whilst maintaining accurate and timely updates to technical documentation and ticket notes. You will also be required to operate under the guidelines of defined processes and procedures and are expected to ensure effective and professional communication with all relevant parties.

**NOTE**: This role is open to NZ Citizens and Permanent Residents only due to security requirements of our clients**

What You’ll Do
As Senior Systems Engineer - Linux, you will be responsible for, but not limited to the following:

- Use Ansible to perform day to day activities
- Use & modify existing Ansible playbooks to perform Application rollouts in customer environments
- Meet client SLAs for system availability, uptime and reliability
- Proactively manage and monitor the system environment for continuing business support
- Perform role responsibilities and duties during business hours, with occasional after-hours and on-call as required
- Perform regular Project Services work and work at a Design/Architecture level.

What You’ll Bring

You will bring at least three years’ experience in a complex, corporate, multi-server IT environment. You will have strong knowledge of RedHat Enterprise Linux 7 & 8 or similar flavour of Linux such as Ubuntu, Centos, etc. Along with extensive experience configuring and deploying servers, developing scripts to automate server builds and supporting systems infrastructure (systems, storage, networks, virtualisation platforms etc). You will be comfortable using Ansible in day-to-day operations tasks. Plus, you will have experience with sever security initiatives and have supported Virtual Server Environments.
You will possess exceptional customer, problem-solving and technical documentation skills, and be a team-player. Other skills you possess or technologies that you will have worked with include:
**Configuration Management**:

- git, GitLab CI/CD
- gitlab runners

**Monitoring**:

- Check MK
- Prometheus
- Science Logic
- PRTG
- Grafana

**Automation / Scripting**:

- Ansible
- Python
- Bash
- PowerShell

**Software Packaging / Deployment**:

- Red Hat Satellite
- Docker / Buildah / Podman container development