Rates Officer

6 days ago


Hamilton, New Zealand Waikato Regional Council Full time

**About us**:
We want more good people to come and do great things with us.

We love where we live. That’s why we work so hard to look after our region and the people who live and work in the Waikato region.

Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service.

Our work is as diverse as the region we care for; from the tip of the Coromandel Peninsula to the slopes of Ruapehu. We’ve got ambitious goals and there are some tricky issues, but that’s what makes it so interesting.

Looking for flexible ways of working options, at Waikato Regional Council we are committed to working more creatively to ‘get work done’ in a way that is of mutual benefit to you, the organisation and our communities.

We are looking for someone to provide effective and efficient front-line assistance to the invoicing and collection of council rates by undertaking a range of customer support and administrative duties within Finance group

**About you**:

- We want someone to deliver excellent customer service as part of a steady, high performing team
- We want someone looking to extend their experience in administration of customer accounts
- The role involves direct contact with our customers across a wide and varied range of communication channels. You will provide administration and customer service support and be responsible for a number of transactional processes and maintenance tasks on a daily basis

**Qualifications**:

- Minimum level 2 NCEA or equivalent

**Experience**:

- Previous relevant customer service and administrative experience or training
- Competent Microsoft office suite skills are required along with being keen to learn new system and processes.

**About the role**:

- Customer call management - manage high call volumes on a daily basis responding to ratepayer enquiries
- General administration including correspondence for rate invoicing and collection
- Process solicitor settlement requests for property sales
- Manage and maintain customer details for billing purposes

We rate over 200,000 properties annually and have a number of high volume processes and administrations tasks to complete on a daily basis. We pride ourselves on our high level of customer service delivered and quality outputs across all our work.



  • Hamilton, New Zealand LGJobs Full time

    **Full time or Part time** Due to service commitments we require additional support in our rates team to assist with water billing. **Mō te tūranga | About the role** The main function of this role is to process all aspects of water billing and provide rates administration support. **Tō Kōrero | About You** Along with a passion for numbers, you will...

  • Processing Officer

    3 weeks ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Hamilton | Permanent Full Time We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Processing Officer, you are critical in ensuring our customers' Mail and Parcels are...

  • Processing Officer

    2 weeks ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Hamilton | Permanent Full Time We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Processing Officer, you are critical in ensuring our customers' Mail and Parcels are...

  • Processing Officer

    2 weeks ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Hamilton | Permanent Full Time We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Processing Officer, you are critical in ensuring our customers' Mail and Parcels are...

  • Processing Officer

    1 week ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Hamilton | Permanent Full Time We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Processing Officer, you are critical in ensuring our customers' Mail and Parcels are...

  • Processing Officer

    1 week ago


    Hamilton, New Zealand NZ Post Full time

    PRocessing Officer | Hamilton | Permanent | Full-Time We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Processing officer, you are critical in ensuring our customers' Mail and Parcels are...

  • Office Assistant

    2 weeks ago


    Hamilton, New Zealand Freestyle kitchen & designer LTD Full time

    We are looking to hire a full-time Office Manager to manage our store,127 Captain Springs Road, Onehunga, Auckland. As an Office Manager, requires to follow standard operating procedures, carry out instructions as detailed in the risk management and adhere to the quality system and procedures. All activities must be conducted in a manner that ensures...

  • Receipting Officer

    2 weeks ago


    Hamilton, New Zealand HAYS Full time

    **Your new company** Get ready to be a part of a team that working hard to offer people from the Waikato District a great place to live! A company who thinks about the future and is working to make sure their district is the kind of place we all want for generations to come. **Your new role** As a receipting officer, your role is to ensure operational...

  • Processing Officer

    2 weeks ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Part-Time | Paeroa - $24.72 per hour paid fortnightly - Location: 2-6 Lee Avenue, Paeroa 3600 - Two Vacancies: Mon - Fri 01:30am - 06:00am and Tue - Sat 01:30am - 06:00am We are looking for a motivated person to join our team. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the...

  • Processing Officer

    6 days ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Hamilton | Permanent Full Time We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Processing Officer, you are critical in ensuring our customers' Mail and Parcels are...

  • Processing Officer

    7 days ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Hamilton | Permanent | Full-Time We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As a Processing officer, you are critical in ensuring our customers' Mail and Parcels are...


  • Hamilton, Waikato, New Zealand Health New Zealand - Lakes Full time

    About This JobThis is a permanent full-time position that requires rostered shifts. As an Attendant / Security Officer, you will play a vital role in assisting with the movement of patients throughout the hospital while maintaining a safe and secure environment.We are committed to being good employers and honouring our equal employment opportunity...

  • Office Assistant

    1 week ago


    Hamilton, New Zealand SUSTAIN ENERGY SOLUTIONS LIMITED Full time

    We are a growing business covering the Waikato and Bay of Plenty areas. At Sustain Energy Solutions pride ourselves on helping our clients with insulation, heating, ventilation, draughtstopping, moisture ingress, and drainage. Sustain Energy Solutions is looking for one office assistant to join the team in Hamilton City—a minimum of 30 hours per week with...

  • Office Cleaner Wanted

    2 weeks ago


    Hamilton, New Zealand Millennium Services Group Ltd Full time

    **Office Cleaner - Part-time Evening** - _**Location - Hamilton**_ - **_Monday to Friday, 05:30 pm to 08:30 pm_**: - _**Pay rate - $21.50 per hour**_ - _**Equipment, uniform, and training provided**_ **About the Role**: This is a permanent part-time position and involves working at one of our client's office to maintain a high standard of cleanliness and...

  • Processing Officer

    1 week ago


    Hamilton, New Zealand NZ Post Full time

    Processing Officer | Hamilton | Permanent Part Time - Monday to Friday: 21:30 to 04:00 - $24.72 per hour + night shift allowance ($3.21 per hour between 20:00 to 06:00) - x2 positions available We are looking for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues...


  • Hamilton, Waikato, New Zealand New Zealand Government Full time

    About the RoleWe are seeking a skilled and compassionate Correction Officer to join our team. As a Corrections Officer, you will play a vital role in supporting individuals in our care to reach their full potential.The ideal candidate will possess excellent communication skills, be able to work collaboratively with colleagues, and have a strong understanding...

  • Corrections Officer

    6 days ago


    Hamilton, Waikato, New Zealand New Zealand Government Full time

    Whakatauki | Mihi 'Ehara taku toa i te toa takitahi engari, he toa takitini, takimano kee' 'My strength is not that of my own but that of many.'Te Tuunga | Job Corrections Officer, He Aapiha Whare Herehere.The Corrections Officer role is about being a great role model and looking for opportunities to engage with people in a positive way, you have the ability...


  • Hamilton, Waikato, New Zealand Hamilton City Council Full time

    Role Description: As an experienced Risk Mitigation Officer, you will play a vital role in ensuring the safety and well-being of our community. You will facilitate delivery of CDEM by supporting Council, Hamilton City communities, and relevant agencies in understanding their hazards, planning for and mitigating risk, and developing preparedness and...

  • Office Cleaner

    2 weeks ago


    Hamilton, New Zealand Millennium Services Group Ltd Full time

    **Office Cleaner to work Hamilton site** - **Part-time - Evening**_ - _**Location - Frankton, Hamilton**_ - _**Flexible working hours between 05:30 pm and 09:30 pm**_ - _**Pay rate - $23.65 /hr**_ - _**Shifts timings - Monday to Friday, 1 hour per day**_ - _**Equipment, uniform, and training provided**_ **About the Role**: We have come up with a great...


  • Hamilton, Waikato, New Zealand Ofi Full time

    Tokoroa LocationOpportunity to work for an industry leading global companyofi is a leading global integrated supply chain manager, processor and grower of agricultural products and food ingredients, supplying various products across 16 platforms to over 13,000 customers worldwide.With a direct presence in more than 65 countries with sourcing and processing...