Events and Reservations Manager

7 months ago

Auckland City, New Zealand Canon Full time

As a market leader in Corporate Hospitality and Managed Services for over 20 years, Canon Business Services ANZ helps organisations optimise, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.
- Hospitality super Role
- Amazing corporate location in Central Auckland
- Permanent, Full-time position
- 40 hours per week, Monday to Friday

**About the Role**

Based on our client’s amazing corporate premises in central Auckland, we are seeking a Hospitality champion for our Events and Reservations Manager role. This is a key role in our team, responsible for leading an end-to-end first-class experience for Client Events and Functions hosted onsite.

The role is part of our workplace and client services team and comes with fantastic flexible rostered hours so you can balance your work-life schedule.

**Main Duties**:

- Meet and greet guests and clients in a professional manner
- Responsible for all catering requests & reservation allocations.
- Direct the onsite team for all event set ups, catering deliveries and service requirements.
- Lead liaison with our kitchen staff to ensure delivery and standards are met.
- Proactively engage with the customer and wider business to ensure ongoing service excellence
- Ensure your site is compliant with Canon and our Clients’ Health & Safety Standards

**About you**

We are looking for someone who loves hospitality, helping people and providing an exceptional level of customer service, along with:

- Minimum of 2 years’ experience in a Hospitality (5
- service environment)
- High standard of personal presentation
- Excellent communication skills, both written and verbal
- Strong multitasking and organisational skills
- The flexibility to work rostered hours as per the business requirements
- Adaptable to change with a focus on continuous improvement
- Strong administration skills and a proactive problem solver

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

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