Import Customer Service

4 weeks ago


Auckland City, New Zealand Team Recruitment Full time

**About the Company**
Australian based Freight Forwarder growing exponentially in NZ. They have a dynamic culture and are determined to develop their business here in New Zealand further. Using innovative technology and powered by people, they consistently deliver reliable, personable service.

**About the Role**
To facilitate the inbound processing and management of import orders. Covering all INCO terms and commodities. You will provide helpful customer service to clients and agencies.

**Key responsibilities**
- Receive bookings from clients and agents.
- Contact overseas offices and agencies to advise of bookings and arrange contact with shippers.
- Provide options for airfreight shipping to customers and feed instructions back to origin office to arrange shipments.
- Update Cargowise with relevant information and enter shipments.
- Ensure all information is accurately entered into orders system and kept updated at all times.
- Track & Trace shipments to ensure optimal transit is achieved, update system with changes to departures, transshipments, and arrivals.

**What's in it for you?**
- Join a fast-growing company.
- Ability to progress and grow within the business.
- Job stability within a great team environment.
- Friendly, forward-thinking manager.

**Skills & Experience**
- Prior customer service experience is ideal.
- Great knowledge of Cargowise is desirable.
- A knowledge of International Freight Forwarding is advantageous.

**How to apply**
**?**
**please submit your CV** in Microsoft Word. Alternatively, you can call Yvonne on 0221757329 if you have any questions.

**About Team Recruitment**
- We’ve been matching people with careers in Freight and Supply Chain Logistics for over 27 years
- 79% of our jobs are filled with people from our existing network.
- Our consultants have an average of 15 years’ recruiting experience.
- Over half of our team have worked in F&SCLso we get it



  • Auckland City, New Zealand ERG Recruitment Full time

    Airport Oaks location - Mix of Imports and Customer Service - Experience in imports is a prerequisite Do you want to work for one of NZ's largest end to end logistics experts who provide air/sea, import/export services? Our client has a great reputation in the market and they are a great company to work for. **The role**: The position of Import Customer...


  • Auckland City, New Zealand Team Recruitment Full time

    **The company**: A well established New Zealand owned International Freight Forwarding company who are very successful in there own right. Providing excellent service offerings to there clients across the entire supply chain. **The role**:We are seeking a Customer ServicesRepresentative to manage a portfolio of clients. **Skills & responsibilities**: -...


  • Auckland City, New Zealand Team Recruitment Full time

    **About the Company**: A large family owned global business that has been serving the freight industry for over 80 years. **About the Role**: This is a great opportunity for an experienced customer services representative to continue there growth and development with this thriving business. You will work with a small team of customer service reps, handling...


  • Auckland City, New Zealand Team Recruitment Full time

    **About the Company**: This freight forwarder has been serving the industry for decades and pride themselves in being innovative while supplying end to end needs for their clients. This company has stood the test of time through a pandemic and a rare opportunity has come up to join their company and make an impact to their customs team. **About the...


  • Auckland City, New Zealand Team Recruitment Full time

    Prominent Import / Export Logistics Company - Small close-knit team - 1-day WFH Provide excellent customer service through order processing and engaging communication. Opportunity to working from WFH on a Tuesday/Wednesday, or Thursday. **About the Assignment** As a customer service representative, you will play a crucial role of the company’s operation....

  • Imports Coordinator

    3 weeks ago


    Auckland City, New Zealand Marken Full time

    **Title**: Imports Specialist **Job Purpose**: This role support Marken US import shipments. The import specialist is responsible for overseeing the successful, timely and compliant importation and Customs clearance of the shipments Marken transport to the US. **Main Duties and Responsibilities**: - Review import documents for accuracy and completeness -...


  • Auckland City, New Zealand Team Recruitment Full time

    **The company**: A well established New Zealand owned International Freight Forwarding company who are very successful in there own right. Providing excellent service offerings to there clients across the entire supply chain. **The role**:We are seeking an experienced International Freight Forwarding Customer Services Representative to manage a portfolio of...


  • Auckland City, New Zealand CMACGM Full time

    BUILD YOUR CAREER IN SHIPPING AND SUPPLY CHAIN & LOGISTICS. APPLY TODAY!! Permanent, full-time opportunity, based in Auckland Flexible working options including WFH Career development opportunity in Asia Pacific, Europe and other office locations globally Jump Aboard for #betterways **Culture & Benefits**: Our culture is embodied by boldness, integrity,...


  • Manukau City, New Zealand Service Foods Full time

    When you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...

  • Imports Coordinator

    2 weeks ago


    Auckland, Auckland, New Zealand Marken Ltd. Full time

    Title:Imports SpecialistJob Purpose: This role support Marken US import shipments. The import specialist is responsible for overseeing the successful, timely and compliant importation and Customs clearance of the shipments Marken transport to the US.Main Duties and Responsibilities:Review import documents for accuracy and completenessWork with Customs...


  • Auckland, Auckland, New Zealand BFV Service GmbH Full time

    Grow your customer service career in a supportive team environmentCompetitive base salary and growth opportunities for the right candidateGreat temporary roles starting ASAPVarious temporary opportunities for experienced customer service representatives Grow your customer service, administration and sales support skills.About the role:We are currently...


  • Auckland, Auckland, New Zealand BFV Service GmbH Full time

    Fixed term role with plenty of opportunity to grow your careerBe a part of a growing New Zealand business within a fantastic teamSkip the traffic – Penrose locationAbout the company:Our client is a pioneer in their field, offering pre-painted steel and aluminium roofing and cladding products across New Zealand. Our client has been around for over 50 years...

  • Import Operations

    3 weeks ago


    Auckland City, New Zealand Team Recruitment Full time

    **The company**:A well established International Freight Forwarding & Logistics company who are very successful across the entire supply chain. **The role**: We are seeking an experienced Import Operator to provide assistance and expertise to this very busy operations team. **Key responsibilities**: - Processing and coordinating import FCL's, LCL and...

  • Import Operations

    4 weeks ago


    Auckland City, New Zealand Team Recruitment Full time

    **The company**:A well established International Freight Forwarding & Logistics company who are very successful across the entire supply chain. **The role**: We are seeking an experience Intermediate Import Operator to provide assistance and expertise to this very busy operations team. **Key responsibilities**: - Processing and coordinating import FCL's,...

  • Import Operator

    4 weeks ago


    Auckland City, New Zealand Team Recruitment Full time

    **About the Company** Australian based Freight Forwarder growing exponentially in NZ. They have a dynamic culture and are determined to develop their business here in New Zealand further. Using innovative technology and powered by people, they consistently deliver reliable, personable service. **About the Role** Currently seeking an enthusiastic team player...

  • Pt Import Sorter

    4 weeks ago


    Auckland City, New Zealand UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Auckland City, New Zealand Team Recruitment Full time

    **Operations Coordinator** Freight Forwarder based in South Auckland seeking an Import Operator / Client Services / Exports - Rare opportunity for those not wanting to travel to the airport - A team & culture second to none! - Variety 80% Imports 20% Exports **The Company** They’re a rock solid and well known Kiwi owned Freight business that have been...


  • Auckland City, New Zealand Team Recruitment Full time

    This international freight forwarder is making waves by leading from the front to make a positive impact and change in their industry! Their NZ branch, based at the Auckland Airport is looking for some influential industry leaders to share in their vision and join them in making a difference. **What's involved**: We are searching for an Import Supervisor...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    **Excellent opportunity to start your career at Customs!**: - **Be part of the team that helps protect New Zealand's border** The New Zealand Customs Service | Te Mana Ārai o Aotearoa, protects and promotes New Zealand through world class border management. We promote New Zealand's international trade, collect Crown revenue, and enforce the law by...

  • Imports Coordinator

    2 weeks ago


    Auckland, Auckland, New Zealand The Wonderful Company Llc Full time

    Imports Coordinator (10-month Fixed Term role)NPDL | Auckland, Auckland | Customer service | Entry Level | Full-time | Job ID: REF3923 U Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation.Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific's top shipping and...