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Import Customer Service
2 weeks ago
**About the Company**: A large family owned global business that has been serving the freight industry for over 80 years.
**About the Role**: This is a great opportunity for an experienced customer services representative to continue there growth and development with this thriving business. You will work with a small team of customer service reps, handling a portfolio of clients import shipments.
**Benefits**:
- Flexible WFH Options
- Attractive remuneration package
- Team Culture
**Duties include**:
- Overseeing a portfolio of clients
- Liaising with overseas offices
- Order placement and tracking
- Liaising with overseas agents
- Coordinating shipments through to delivery
- Customer reporting
**Skills & experience**:
- 1 - 3 years customer service or import operations experience specifically in international freight forwarding
- Excellent communication skills both written and verbal
- Cargowise would be ideal
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