Front Line Services

6 months ago


Auckland City, New Zealand Mitre10 Full time

We are proud to service the Hibiscus Coast community with our Mitre 10 Whangaparaoa store and now have an opportunity for you, as a Team Member in our Checkouts and Customer-facing service department, to make a difference in the local community.

**Our ideal applicant would most likely have the **following** skills and **experience**:

- 1-2 years’ experience working in a retail environment
- Previous cash handling and click-and-collect experience preferred
- High numerical skills and attention to detail
- Customer focused with a positive disposition
- Strong multi-tasking ability
- Proactive and open to change
- Be able to fulfil the initial roster pattern (Sunday - Thursday (09:30-15:00)

**The duties of this role**:

- Understand the operation of the register and process all types of transactions
- Process cash, trade accounts and loyalty card programs and completes transactions accurately
- Be accountable for register contents in case of balancing queries management;
- Process all claims, refunds, exchanges and returns
- Assist with click-and-collect and delivery orders
- Assist with special orders
- Demonstrate a friendly and professional attitude towards customers

**Discover why you should connect with us and become a part of our talented team**:
Our strategic pillars - Our mission at Riviera Hardware Holdings is _Destination of Choice for our Customers, Partner of Choice for our Partnerships and Employer of Choice for our Team._
- We have an obsession for raising the bar on what people think a retail experience should be. More Innovative. More Sustainable. More Digital. More Fun. As part of your valuable contribution, you will be rewarded with: Competitive remuneration, ongoing professional development opportunities, early access to long service leave after 2 years tenure, the support and training you need to achieve your ambitions.
- In return we offer a workplace environment that is positive and supportive, along with the opportunity to shape this role with your own initiative and ideas.

**Who we are**:
As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.
- As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.
- Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network.
- We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

P**lease note**:
**What is next?


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