Reservations Agent
4 weeks ago
Company Description
We are Novotel Auckland Airport, a stunning 263-hotel room located on the doorstep of the Auckland International Airport Terminal. Our buzzing restaurant, Bistro Thirteen 50, welcomes guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand.
**Job Description**:
You will support the execution of reservations tasks, including accurately processing hotel reservations (inbound enquiries and groups), while reporting to the Reservations Manager.
- Make sure all information related to hotel reservations is handled with professionalism and accuracy.
**Qualifications**:
- Proven history of accuracy and efficiency in previous roles.
- The ability to operate autonomously in a high volume, fast-paced setting.
- Strong administrative abilities and fluency in both written and spoken English.
- Ability to work occasional weekend days.
- Experience with Opera, or a similar PMS is preferred - but not essential.
Additional Information
**Benefits**:
- ** Learn your Way**:
- Access to our Accor Academy so you can Earn while you Learn
- ** Work Your Way**:
- Flexibility to ensure a work life balance
- ** Benefits Your Way** - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Meals on shift & parking onsite
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
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