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Banking Consultant

2 months ago

Christchurch, New Zealand ANZ Banking Group Full time

**Req ID**: 39921

**Department**: NZ Personal Banking Branch Network

**Division**: New Zealand

**Location**: Christchurch
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

**Role Location**: Christchurch Branch

**Role Type**: Permanent, Full-time (2 positions available)

**Work Hours**: Tuesday-Saturday

What will your day look like

**In this role, you would have the opportunity to**:
Provide exceptional customer experience, meeting the needs of customers across the Retail product set, excluding Home Lending.
Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
Conduct basic analysis of financial information relating to consumer lending.
Actively participate in and support bank programmes and initiatives.
Ensure compliance with ANZ and branch policies and procedures.
Take responsibility to ‘know your customer’ from a risk perspective.
Demonstrate living the ANZ Values with customers and colleagues.
What will you bring?

To grow and be successful in this role, you will ideally bring the following:
Exceptional customer focus
Excellent communication and interpersonal skills
Demonstrated relationship and networking skills
Sound understanding of compliance
A positive attitude with a Growth Mindset
Working knowledge in using different digital channels

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

Job Posting End Date

, 11.59pm,

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