Bay Audiology Client Care Coordinator

2 weeks ago


Palmerston North, Manawatu-Wanganui, New Zealand Amplifon Group Full time

Here at Bay Audiology, we offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.

We now have a full-time role in our Palmerston North Clinic, Hours will be 8:30am-5pm (Mon-Fri).Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital.

You will be part of a close
- knit team along with audiologists and clinic staff.

Responsibilities for this role include:

  • Providing gold standard client care
  • Responding to client enquiries
  • Appointment management
  • Consumable sales and invoicing
  • Conducting hearing screening checks
  • Hearing device repairs and troubleshooting
Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas.

Who we're looking for:

We're seeking people with a passion for customer care and who thrive on making a difference in the lives of others.

You'll have great organisational and communication skills and feel at home in a sales/retail environment.

You will enjoy working in a passionate team and be comfortable with basic computer use and the Microsoft suite (Outlook, Word etc).



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