Logistics & Control Tower Lead Nz
2 weeks ago
Logistics Coordinator
Techtronic Industry is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.
Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.
Are you an experienced logistics professional with a strong understanding of the freight network in New Zealand? Do you thrive in fast-paced environments and have a passion for delivering exceptional customer service? If so, we have the perfect opportunity for you
Our company is seeking a motivated and adaptable individual to join our team as a [position]. In this role, you will be responsible for providing professional, prompt, and friendly service to all stakeholders, establishing and developing professional customer relationships, and becoming familiar with our products and processes. You will also be responsible for managing all Salesforce cases and working closely with the 3PL warehouse to resolve issues in a timely manner.
- Responsibilities include: providing exceptional customer service, managing Salesforce cases, preparing KPI reports, assisting with logistics queries, and ensuring compliance with relevant standards
- Must have strong organizational skills and ability to multitask and prioritize under pressure
- Excellent communication and interpersonal skills, ability to demonstrate initiative and proactivity, and be a team player
- Knowledge and experience in logistics, working with 3PL, process improvement, and using SAP WM or similar WMS system and Salesforce preferred
- Competitive salary and benefits package, with opportunities for growth and advancement
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