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Service Manager

4 months ago

Christchurch, New Zealand Emerge Aotearoa Full time

**He kōrero mō mātou | About Us**

Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

**Te tūnga | The Role**

This is an exciting opportunity for a motivated professional to join a dynamic team that is dedicated to really making a difference in our people's lives. Working with a number of stakeholders such as Emerge Aotearoa, Oranga Tamariki, CDHB, Police, Corrections, and other NGO's you will provide support to youth ensuring they are linked into the most appropriate agency to support their wellbeing.

This position will be responsible for completing staff rosters, client programmes, risk management and people leadership as they are key tasks of this role. Relationship management is also essential as this work requires a village of people to support our young people. This work is not for the faint hearted but it is for those that want to be part of the solution.

This is a full-time (40 hours per week) fixed term contract, expiring 21 August 2024.

**Ngā Ratonga | Our services**:
Te Whare Whai Oranga is a community-based Youth Residential Service in Christchurch. The service is vital to providing therapeutic support for teenagers, working closely with our clinical partners and alongside whānau, Oranga Tamariki, and police youth aid. We operate 24 hours per day. This position is Monday to Friday 8.00am - 5.00pm with flexibility required if there is a call out for you to be on site outside of these hours.

**He kōrero mōu | About You**
- Current annual practising certificate or a level 7 qualification relevant to Health and Disability
- Ideally 5 years' experience in residential care
- Previous experience working in a residential environment preferable
- Preferably at least 3 years' management/leadership experience
- Experience working in the High and Complex space is highly desirable
- Excellent written and verbal communication skill
- Be culturally aware and experienced working with diverse cultures
- Strong computer skills, a 'can-do' attitude and be able to demonstrate strong personal and professional boundaries, as well as a high degree of self-awareness
- Flexibility in the hours you can work as this role will also require you to participate in the on-call roster

You need to be resilient, a great problem solver and be able to utilise interpersonal skills to make the most out of daring situations and create a positive working environment despite daily challenges. You will also need to comfortable working alongside clinical teams and be able to operationalise clinical recommendations in a residential environment.

**Ko tā mātou mahi | We offer**
- A company who is committed to supporting professional development
- Join a great team of people who care about supporting people and making a difference in the community
- You'll be rewarded by helping people to reach their goals - in return we'll also help you to reach yours
- You have a chance of creating and developing this new service being offered in Canterbury and lead a team of passionate people.

**Me pēhea te tono mai | How to apply**

**_ This role will be advertised for 5 business days, closing Friday 1st March 2024._**
- Reference #
- 34612
- Posted on
- 22 Feb 2024
- Closes on
- 01 Mar 2024 23:55
- Location(s)
- Christchurch
- Expertise
- Service Manager
- Job level(s)
- Experienced (less than 2 years)
- Work type(s)
- Fixed term full-time