Infrastructure Engineer

6 days ago

Mangere, New Zealand Foodstuffs North Island Full time

**12 Month Fixed term contract**

**About Foodies**

You know New World, PAK’nSAVE and Four Square right? That’s us We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style - we are humble about it (apart from right now maybe) Our Support Centre is 1,000 people strong, which includes 300+ IT employees, who all play a vital role in supporting our network of 330+ stores across the North Island.

**The Role**:
As an Infrastructure Engineer you will be working in a customer focused, high performing IT Operations team, accountable for infrastructure related services. You will work alongside a strong team of Infrastructure Engineers as well as a range of stakeholders through the business.

**What you’re responsible for**:

- Working on the ticketing queue and ensure SLAs are met
- Resolving incidents and service requests
- Complying with and contributing to Full end-to-end Infrastructure processes and reporting, including capacity management and planning.
- Ensure maximum availability, Security, performance and appropriate capacity for all FSNI IT / Technology systems

**What skills and experience you need**
- 5+ years of experience in an enterprise IT environment
- Understanding of the components required in an effective network infrastructure.
- Understanding of and experience working with VMWare technical stack.
- You will have excellent planning and communication skills, with a great ability to collaborate with others, clearly articulate ideas/concepts and effectively present to others.
- You will be flexible and able respond to incoming requests, and someone who constantly can challenge the status quo.
- Experience with Citrix, VMWare, Enterprise Storage, Group Policy, Active Directory, Exchange (Onprem & Online), AntiVirus, Skype, Proxy, Mail scrubbing, Commvault, Acronis, SCCM, Monitoring

**Experience awesome. Achieve Awesome. Be awesomely you.

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