Business Coordinator

4 weeks ago

Christchurch, New Zealand Bupa Full time

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to care. That’s why Parklands Care Home is seeking a Business Coordinator to join our community.

**About the Role**

The Business Coordinator is responsible for the business administration function for Parklands Care Home and Retirement Village. This role is fundamental to the success of the business, providing comprehensive and efficient financial, administrative and reception support to the General Manager, residents, and Finance and Accounts teams. With a particular focus on cost control and occupancy, finance, and systems, you will help us rise to the challenges of enriching the lives of our society’s most vulnerable.

This role is permanent working 30 hours per week, Tuesday to Friday 8:30 am to 5:00 pm.

**Key Duties and Responsibilities**
- Working with the Clinical Manager, Support Services Coordinator and Village Coordinator to achieve the smooth and efficient running of all support services and support the General Manager.
- Management of the Administration/Reception staff
- Perform all business systems and general administration areas within the Care Home.
- Resident Administration and Customer Services including inquiries, admissions resident agreements and associated documentation and financial files, handling queries and escalating when necessary.
- Care Home and Village Staff Rostering and Payroll
- Perform all financial transactions including petty cash, receipting, and banking.

**About You**
- Engaging and collaborative personality, with strong financial and business acumen.
- You’ll hold a Finance or Business Administration qualification and have a minimum of 5 years previous experience in a similar role.
- You must be proficient in Microsoft Outlook, Word, and Excel.
- High level of attention to detail is essential along with excellent time management and organisational skills.
- Demonstrate effective communication, and customer service capability, including the ability to demonstrate an empathic attitude when dealing with residents and their families.
- Process improvement experience using a project methodology (Lean/6 Sigma, Prince 2, or other) preferred.

**Reasons to Belong**
- Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
- Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
- Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
- Refer-a-friend programme of $750 - $2,000.
- Professional Development - in-house and external training and development.
- Industry-competitive remuneration and benefits.
- No matter who you are or where you come from, we encourage you to ‘Be You at Bupa.’
- An accredited employer with Immigration NZ that values its diverse employees.
- Through vision, passion, and sheer hard work, we are now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people. All united by one purpose - helping people live longer, healthier, happier lives and making a better world._

**Our Values | Ā mātou ūara**

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa

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