Field Technician Data and Digital Group
3 months ago
You can be
part of the manaaki hauora (Health Industry)
This is a
great opportunity for someone to contribute to the health industry in a
meaningful manner, while bringing their technology skills and experience to the
industry.
Mō te tūnga
- About the role
Our Data
and Digital Group works hard to support our organisation by providing digital
solutions that enable improved health outcomes.
The Field
Technicians are responsible for providing onsite and remote support of
technology which includes (but is not limited to) desktops, laptops and
printers, as well as general troubleshooting of software, training customers
and patching network ports.
In this
role, you will work to enable a timely resolution to faults experienced by our
customers.
This role
**involves**:
- Troubleshoot and
resolve hardware and software problems
- Manage incident updates
in compliance with SLA - s
- Assists with the
installation, configuration, and ongoing usability of computers,
peripheral equipment and software within established standards and
guidelines
- Work with vendor
support contacts to resolve technical problems with hardware and
- Actively participate in
the on-call roster, providing after-hours supportNgā pūkenga
me ngā wheako | Skills and experience
This role requires
**the following**:
- Relevant network and
systems experience, as well as sound troubleshooting skills in a complex
Windows Enterprise environment
- Exceptional customer
relationship skills including the ability to navigate challenging
situations
- 3+ years experience in
IT Support
- A tertiary level
qualification in Business, Science, Information Services, or related field
- Full Drivers Licence
- Excellent
communications skills, written and verbalMō mātou |
About Us
- Ko ngā
tāngata, te mātua mahi - Putting
people at the heart of all we do
- We are
committed to honouring Te Tiriti o Waitangi and its principles by ensuring our
partnership with Māori are at the forefront of all our conversations. We
believe in improving, promoting, and protecting the health and well-being of
the Canterbury and the West Coast community.
The culture
at Health NZ Canterbury, is driven by our ā Mātou Uara (Our Value
- s):
- Care and respect for
others - Manaaki me te whakaute i te tangata.
- Integrity in all we do
- Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for
outcomes - Te Takohanga i ngā huaNgā hua |
Benefits of working at Health New Zealand
When you
work at Health NZ, you are part of a wider whānau that will support you along
your journey. We offer great coaching, mentoring and learning outcomes for all
staff. We are always improving our facilities across all campuses and have
amazing discounts from select retailers, restaurants and businesses. At Health
NZ, you are part of something greater than yourself and encouraged to be your
unique self
Tono
Only
Please note
close prior to the closing date.
Please
will be declined.
Contact
additional information.
We have a
range of clinical and non-clinical roles at Health NZ Canterbury, there
could be a place for you
Please
visit our careers website for other roles and find your ideal fit within the
received, and this job vacancy could close prior to the closing date.
Nau mai,
haere mai, tauti mai
-
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