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Rentals Branch Manager

3 months ago


Palmerston North, New Zealand Tangram Full time

Rentals Branch Manager - Palmerston North Property Brokers Listed 2 days ago Be an early applicant Listing Description Location Location Palmerston North, Manawatu / Whanganui Job type Job type Full time Duration Duration Permanent Description Join Our Team as a Rentals Branch ManagerAbout Us: At Property Brokers, we have built our family business into a company that spans from Northland to Southland, with a strong emphasis on relationships, hard work, and a sense of family.
Our mission is to make a difference proudly, passionately, every day.
We are deeply connected to provincial New Zealand, where trust and long-term relationships are the foundation of our business.
With over 850 team members across 88 locations, we pride ourselves on local insights, exceptional service, and community involvement.
Our commitment to the communities we serve is reflected in our active support for various sports, cultural, and charitable events.
The Opportunity: The Palmerston North Property Management branch is the largest in the PB family, and proudly boasts having won the REINZ Large Property Management Branch of the Year.
We are seeking a dynamic and experienced Rentals Branch Manager to lead our Palmerston North branch.
This is a fantastic opportunity for a motivated individual with a passion for property management and team leadership.
If you are looking for a role where you can make a significant impact and drive growth, this could be the perfect next step in your career.
Key Responsibilities: Leadership & Staff Management Provide hands-on management and support for all staff, proactively addressing any issues.
Chair weekly meetings for Property Managers, ensuring clear communication of KPIs, targets, and any arising issues.
Foster a team culture that promotes high morale and low staff turnover.
Conduct regular performance reviews and appraisals, ensuring all staff meet their targets and continue their professional development.
Property Management Oversee the branch portfolio, ensuring compliance with company policies and the Residential Tenancies Act and other relevant legislations.
Minimize disputes and maximize income through effective portfolio management.
Ensure all staff adhere to KPIs, including vacancy rates, arrears, tenant debts, and inspection rates.
Client Services Maintain high standards of customer service, exceeding client expectations.
Regularly communicate with landlords and tenants, keeping them informed and educated on their responsibilities.
Achieve a high rate of client retention and satisfaction.
Strategic Planning & Financial Performance Take responsibility for the financial performance of the branch, ensuring profitability and growth.
Contribute to budget preparation and strategic planning for the branch.
Develop and implement strategies to enhance the branch's market position and financial success.
What We Offer: Competitive remuneration package including base salary, commission, KPI bonuses, and the use of a company car and phone.
An opportunity to lead a top-performing branch with significant growth potential.
A supportive and collaborative team environment.
About You: Proven managerial experience in a related industry.
Experience in Property Management is desired, but not required Strong strategic business administration skills and financial acumen.
Excellent leadership and team management capabilities.
In-depth knowledge of the Residential Tenancies Act would be an advantage.
Exceptional customer service and communication skills.
A proactive, solution-oriented approach to problem-solving.
NZRPM Level 4 qualification would be desired, or the willingness to study for it at a minimum.
Apply Now: If you are an inspiring leader with a can-do attitude and a passion for property management, we would love to hear from you.
Join us in our mission to make a difference in the property management industry.
To apply for this position, you must have the legal right to work in New Zealand.
Property Brokers is an equal opportunity employer and we encourage applications from all qualified individuals.
Apply online for this role or contact Paul Roache for more information.
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