Branch Operations Manager

5 months ago

North Shore, New Zealand Shred-X Full time

**BRANCH OPERATIONS MANAGER - NORTH HARBOUR**

**Who are we?**

New Zealand Couriers is a fast moving company with a big reputation, challenging targets and a fantastic place to build a career within the Freightways Group of Companies. We’ve been helping New Zealand businesses get products to their customers for over 55 years. Our dedicated and passionate team of 1,400 people deliver over 33 million parcels a year.

**What is the role and why do we need it?**

At a time of business growth, it’s more important than ever that we continue to deliver the highest possible levels of customer satisfaction. To support our growth plans, an opportunity now exists for a proven operations leader to take charge of our North Harbour site. Leading a team of c.100 staff and contractors, and a multi-million-dollar budget, you will be responsible for driving continued high delivery service standards and superior customer service across our North Harbour, Warkworth and Silverdale customer base.

The role will be responsible for driving a culture of success within our North Harbour branch team, while planning for the expected and unexpected - and ensuring our continued operational and financial success at our flagship North Harbour branch.

**Who would we like to talk to?**

Passionate about team development and with a proven track record in delivering sustained business growth you will be an experienced leader, coach, mentor, motivator and manager. You will likely have spent several years in a branch or senior operations management capacity and be able to demonstrate success in implementing strategies which promote exceptional service for our loyal customer base.

You will be an excellent communicator, a proven leader and a sound decision-maker and planner, underpinned by precision and discipline. Accountability for developing business goals and achieving financial and operational success will be evidenced in your recent career history.

This experience is likely to have been gained in large scale, nationwide service delivery and operational business units within sectors such as freight, logistics, and supply chain.

**Why should you consider joining us?

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