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Operations coordinator - Admin / Bookkeeping / Hospitality

4 weeks ago

Auckland, New Zealand Beer Jerk Full time

Admin / Bookkeeping / Hospitality Role.  Tasks include bookkeeping, administration, bartending, logistics, fulfilment, warehouse management, customer service, food handling and cleaning. About Us Beer Jerk is an online craft‑beer retailer and operates the Small Gods Taproom in Auckland. We’re a small team working across different areas of the business - our webshop and taproom are the heart of what we do. The Role As part of a tight-knit team, there are a wide variety of responsibilities across admin, operations, and hospitality. Tasks include bookkeeping, administration, bartending, logistics, fulfilment, warehouse management, customer service, food handling and cleaning. Key Responsibilities Perform bookkeeping and accounts tasks in Xero; use MS Office for reporting. Create purchase orders, manage stock takes, forecast. Serve customers in the taproom - pour drinks, prepare food orders, maintain a clean venue and ensure compliance with licensing and food‑safety standards. Pick and pack online orders; arrange courier collections and track deliveries. Receive stock, check quality, rotate inventory and forecast orders; handle heavy kegs and other items safely. Open and close the bar; ensure smooth service during solo shifts and respond to urgent issues if required. Manage customer enquiries by email, phone and social media. Maintain/create product listings and manage our website and point‑of‑sale systems. Assist with managing events, marketing promotions, and new product launches. Minimum Skills & Experience Valid visa or be a NZ citizen/resident. Duty Manager Certificate and Licence Controller Qualification. 3 years’ experience in a similar role. Degree in Business or similar. Full driver’s licence and reliable transport. Experience with cellar work, keg changing, line cleaning, POS systems, cash handling. Physically fit. Able to safely lift and manoeuvre kegs using proper techniques. Comfortable standing throughout shifts. Willing and able to work flexible shift patterns, including evenings, weekends and occasional on‑call duties. Food‑handling experience and a strong commitment to health, safety and hospitality standards. Fluent English (written and spoken). Proficient with Xero, Shopify, Qoblex, MS Office, POS systems, and both PC and Mac environments. E‑commerce, website management, and inventory management software. Experience with warehouse operations and logistics. Comfortable working inside a refrigerated warehouse. What We Offer Competitive pay above the minimum wage. An inclusive, supportive team and comprehensive training. Opportunities to grow as the business expands. If you have a passion for craft beer, a strong work ethic and the skills listed above, we’d love to hear from you. Please apply with your CV and a cover letter explaining why you’re a great fit for this role.